Reviews
5 Star Experience
My experience at Bob Ruth Ford has been nothing but unparalleled to all of my collective car buying experiences. JD has bee professional, courteous, and accommodating throughout the entire car buying process. He truly does care about his clients and puts fourth the quality of customer experience you would come to expect in a fast paced market driven industry. I give 5 to the infinite power to JD. Thank you so much!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Stellar Customer Experience
My experience at Bob Ruth Ford has been nothing but unparalleled to all of my collective car buying experiences. JD has bee professional, courteous, and accommodating throughout the entire car buying process. He truly does care about his clients and puts fourth the quality of customer experience you would come to expect in a fast paced market driven industry. I give 5 to the infinite power to JD. Thank you so much!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I had a great experience at Bob Ruth Ford in Dillsburg. I...
I had a great experience at Bob Ruth Ford in Dillsburg. I worked with Tyler Smith who was extremely knowledgeable and was able to get me into the new Ford F-150 I desired. I highly recommend using Tyler and Bob Ruth Ford for your future car purchases.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Service on my 2016 Fusion SE
Concern was over the replacement of lug nuts. There is a difference of opinion between the dealership service department and Ford Motor Company. Ford Motor Co says the lug nuts used on the Fusion are of good enough quality NOT to fail, and that if they do fail, it is because of Service Mechanics 'over' torque the lugs nut with power tools. But the Service Department folks say, this is not true, that they take care in NOT doing that. In fact, they feel the Lug Nuts are of poor quality so Ford Motor Co can save money. Either way, it is the Customer that suffers, altho in this case, the Dealer paid for the replacement Lug Nuts(this time). I appreciate this very much. My Fusion ONLY has 40k miles and has ALWAYS been serviced by this Ford Dealer each time. Lug Nuts Should 'survive' longer than 40k miles. SO Ford Motor Co and Dealerships need to TALK to each other about the quality of product or service, as there is a problem with one or the other. I do like Bob Ruth Ford, Sales and Service, and Ford Products, please don't chase me away to Chevy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Dennis, thank you for taking the time to share your concerns. We'd appreciate the opportunity to discuss this matter in further detail; if you are willing, please give us a call at your convenience. Your satisfaction means a lot to us, so we hope to hear from you.
Great deal
Brandon is truly a sales professional. He made my buying experience a positive one. In fact when I arrived at the dealership he had my soon to be car all gassed up and ready for a test drive. This was the smoothest car deal I ever made in less than 3 hrs. The whole car buying experience was great at Bob Ruth Ford. Thanks, Brandon!Dave
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
David, thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Brandon is truly a sales professional. He made my buying...
Brandon is truly a sales professional. He made my buying experience a positive one. In fact when I arrived at the dealership he had my soon to be car all gassed up and ready for a test drive. This was the smoothest car deal I ever made in less than 3 hrs. The whole car buying experience was great at Bob Ruth Ford. Thanks, Brandon!Dave
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
2014 Ford Focus
Worked with Luis. I was very hesitant coming into this after a while of looking. I didn't think We would have any luck. He helped us find the right car. Would buy a new car from him
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are happy Luis could help you find the right car! Thank you so much for being one of our valued guests and we look forward to your next visit!
Professional
Brian Crespo's professionalism was outstanding! The buying experience was pleasant and uneventful. The facilites were clean and accommodating , which in turn made the buying experience that much better.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jachin, thank you for your kind words and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Great service
Great place everyone is friendly. I highly recommend Luis Rodriguez.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jacob, we appreciate your feedback and recommendation of Luis! We hope you continue to choose Bob Ruth Ford for all your vehicle needs! Take care!
Great car buying experience
We had a great experience working with Luis. He was very personable and helpful through the whole purchasing process. I would highly recommend buying from Bob Ruth Ford.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Nate, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!