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Bob Ruth Ford

(1,951 reviews)
Visit Bob Ruth Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–4:30pm
Saturday 9:00am–3:00pm 7:30am–12:00pm
Sunday Closed Closed
2021 state dealer award
View 3 awards
2021 state dealer award
2023 consumer dealer award 2021 consumer dealer award
New (717) 502-4158 (717) 502-4158
Used (717) 502-4382 (717) 502-4382
Service (717) 502-4259 (717) 502-4259

Reviews

(1,951 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Ruth Ford from DealerRater.

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Had a great experience buying a new car from JD!! Stop...

Had a great experience buying a new car from JD!! Stop out and see him for a great deal on your new Ford!! Bob Ruth Ford!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

2017 ford escape

Found our vehicle on line, and it was everything we exspected when we drove it, tbanks to jd for the awesome service and quick, out the door service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Mike, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

Awesome Experience !

I recently bought 217 explorer from Bob Ruth Ford. I worked with Devin Traverso and he was so wonderful ! No hassle, answered my questions directly, was quick to respond and professional yet still personable. He brought the car to me at my place of employment on a Friday, to test drive, with only 20 minutes notice ! I told him I had a short period of time Saturday morning @ the dealership and he made sure everything was ready to go when I got there. I traded my old car in, signed all of the paperwork, and drove away in the new one in less than 45 minutes. Big shout out to Devin for making a typically stressful process and making it painless !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

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Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Bought a new car!

I had the pleasure of dealing with sales person Jordan, he’s been very patient with me very honest. And wanting to know exactly what my needs and wants are . He took his time finding the right car too fitting me. I would most definitely come back to Bob Ruth Ford having Jordan as my sales person. I would recommend him to all of my family and friends. He’s been an absolute Great person and sales.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Kathy, thank you for your kind words and congratulations on your new car! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Please let us know if there is ever anything else we can do for you! Safe travels!

Great Experience !

I recently bought 217 explorer from Bob Ruth Ford. I worked with Devin Traverso and he was so wonderful ! No hassle, answered my questions directly, was quick to respond and professional yet still personable. He brought the car to me at my place of employment on a Friday, to test drive, with only 20 minutes notice ! I told him I had a short period of time Saturday morning @ the dealership and he made sure everything was ready to go when I got there. I traded my old car in, signed all of the paperwork, and drove away in the new one in less than 45 minutes. Big shout out to Devin for making a typically stressful process and making it painless !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Erika, thank you for your kind words and congratulations on your new vehicle! At Bob Ruth Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

JD did a great job. No pressure. Got me what I wanted at...

JD did a great job. No pressure. Got me what I wanted at a good price. Worked with my schedule to make it all go smooth.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had the pleasure of dealing with sales person Jordan,...

I had the pleasure of dealing with sales person Jordan, he’s been very patient with me very honest. And wanting to know exactly what my needs and wants are . He took his time finding the right car too fitting me. I would most definitely come back to Bob Ruth Ford having Jordan as my sales person. I would recommend him to all of my family and friends. He’s been an absolute Great person and sales.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent Bob Ruth Ford Service

After having an excellent sales experience, many months later, I had made my first service appointment, not only was the service advisor was polite and courteous, Christine was aware of the type of vehicle, the type of service required, including prompting for the extended lug nut wrench since the vehicle I had custom wheels. Not was the service provided beyond expectations, Christine also provided service recommendation on the next service. A week or two goes by, and the engine fault indicator had displayed on the dashboard, as it turns this was the day before Thanksgiving. I had called Bob Ruth Ford Service department to see if there was any time available, since an Engine light indicator could have indicated something bad occurred. The Service Department made time available, checked the error, researched and cleared the error. Again, most dealerships in the area would not go above beyond especially the day before a major holiday.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Car purchase

Wonderful experience my salesman Brian was awesome. He was very helpful with answering any questions that I had. I would refer him to my friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Joanne, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!