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Bob Ruth Ford

(1,951 reviews)
Visit Bob Ruth Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–4:30pm
Saturday 9:00am–3:00pm 7:30am–12:00pm
Sunday Closed Closed
2021 state dealer award
View 3 awards
2021 state dealer award
2023 consumer dealer award 2021 consumer dealer award
New (717) 502-4158 (717) 502-4158
Used (717) 502-4382 (717) 502-4382
Service (717) 502-4259 (717) 502-4259

Reviews

(1,951 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Ruth Ford from DealerRater.

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Ford explorer

Jd was great during our buying experience at bob ruth Ford. There was no pressure in the buying experience. We would recommend this dealership to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Richard, thank you for the great review and high star rating! Our staff is dedicated to delivering outstanding service to all of our guests so we're glad to hear that you had such a great car shopping experience with JD. We truly appreciate your business and hope we can continue to be of service to you in the future. Take care!

JD was great. He made the process easy and efficient. We...

JD was great. He made the process easy and efficient. We found exactly what we wanted. There was no haggling, prices were fair and the whole experience was stress-free.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Brandon and Scott at Bob Ruth Ford are amazing! Would...

Brandon and Scott at Bob Ruth Ford are amazing! Would highly recommend this dealership not only because of the great vehicles, but the even greater people who make up the staff!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I have loved my new Rogue so far! Was sad that I took it...

I have loved my new Rogue so far! Was sad that I took it in for service after buying it 3 months ago and was told it needed a new battery, tires and break pads soon. Feel like at least the break pads should have been replaced before the purchase. But overall I have been satisfied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Best car buying experience

Was looking for a car for my for a few weeks. I spotted a Ford Explorer on the website. Stopped in on a Wednesday afternoon spoke to JD in the sales department who took great care of me. Drove up the trade on Thursday and drove away in the explorer. Jd was courteous, knowledgeable and eager to get my payments where I wanted them. One of my best car buying experiences.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your kind words and congratulations on your new Explorer! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Was looking for a car for my for a few weeks. I spotted a...

Was looking for a car for my for a few weeks. I spotted a Ford Explorer on the website. Stopped in on a Wednesday afternoon spoke to JD in the sales department who took great care of me. Drove up the trade on Thursday and drove away in the explorer. Jd was courteous, knowledgeable and eager to get my payments where I wanted them. One of my best car buying experiences.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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They were great

Tom and Damian were so great to work with. It was a quick and painless process. I highly recommend Bob Ruth Ford to anyone buying a vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Laurie, thank you for your kind words and congratulations on your new vehicle! We're happy to pass along the kind words to Tom and Damian! If there is anything else we can do to assist you, please let us know! Take care!

QUALITY people and QUALITY vehicles

More cars than you might care to look for in any given day, but Brandon pulled out the right one the first time. Thanks so much for taking us through this process! Also a HUGE shoutout to Scott! You’re awesome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Alyssa, thank you for your kind words and congratulations on your new vehicle! We are happy to pass along your comments to the team here at Bob Ruth Ford! We look forward to your next visit! Take care!

Great Customer Service and very fair pricing

Jeff Turner was incredibly friendly and personable. He paid attention to what we wanted and helped us find the perfect car! We also found our cars to be very fairly priced compared to other dealerships in a 75 mile radius! We will absolutely use Bob Ruth Ford again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

LS, thank you for your kind words and congratulations on your new car! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Excellent Experience

I had a great experience at Bob Ruth Ford. Brittany, who I spoke with when first inquiring about a car, and Brian who I worked with during the sales process, were both awesome. I'm very happy with my decision to buy my car at Bob Ruth Ford!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Aj, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!