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Mullinax Ford of Central Florida

(1,869 reviews)
Visit Mullinax Ford of Central Florida
Sales hours: 8:30am to 7:00pm
Service hours: 8:00am to 4:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 12:00pm–5:00pm Closed
2021 consumer dealer award
View 3 awards
2021 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 647-6693 (888) 647-6693
Used (888) 647-6694 (888) 647-6694
Service (866) 692-0679 (866) 692-0679

Reviews

(1,869 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mullinax Ford of Central Florida from DealerRater.

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Customer Service A+

Purchased my first Ford at Mullinax and the sales and management staff were very good to work with. They stayed on top of all incentives and rebates that I was entitled to and they were very easy to work with. The new guy, Will, went overboard to make us a satisfied customer. Thanks Mullinax team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Scott, Thank you for sharing your Mullinax Ford experience. Glad our management team and salesman Will were able to make the buying process easy and painless for you. We look forward to helping you with all your future vehicle needs.

Mullinax was awesome!

Mullinax Ford was awesome. My wife and I checked out several other Ford dealerships first and then we ended up at Mullinax around 8:30pm on a Monday night. I quickly noticed they had about 10x the number of F150s than any of the other local dealerships. Salesman Todd B. came out and greeted us. He told us where everything was and asked if we wanted him to show us around or just explore on our own. We told him we just wanted to explore on our own. He gave us his card and disappeared. We later called him by cell and he came out and let us test drive the F150 that caught my eye. He stayed late and showed me the entire vehicle. I told him I wasn't going to make a decision tonight and he just told us no problem and to call him anytime if we had any questions on any Ford vehicle. He walked away. That was it. No pressure. 24 hours later I went back to pull the trigger on the truck. Everything was laid out in front of me and I signed. Todd gave me the keys to my new truck and went over all the features after it came back from detail. It was the easiest and best car buying experience of my life. I would highly recommend Mullinax Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for choosing Mullinax as your Ford dealer. Todd B. is a great example of how we do business at Mullinax Ford; No pressure & Up Front Pricing. Glad we could help you get into an F-150 that fits your needs. If you have any questions feel free to contact us. We look forward to helping you with all your future vehicle needs.

Mr. Billy Richards

My seconed experence with mullinax and my salesman Russ McDonald, both were outstanding, wonderful no haggle great pricing and service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience at Mullinax Ford. We look forward to helping you with all your future vehicle needs.

First New Car

Purchased my first new car from Cesar Molano and he made the buying process very easy by explaining everything that was happening and why. He also was willing to give his opinion upon which extended warranty to go with, as I did go with an extended warranty. He was willing to try and find any and all ways to save my some money with purchasing my new 2014 ford focus SE.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Chris, Thank you for taking the time to leave us a review and share your Mullinax Ford experience, we strive to always make the buying process simple and stress free for our customers. Look forward to helping you with all your future vehicle needs. Congratulations on your first car purchase.

Best Value

I recently purchased a certified pre-owned Edge, my second car I've bought from Mullinax (and also my family's 4th). They had a good selection of CPO vehicles, with low miles and lots of options. We shopped around before making the purchase and found Mullinax to offer the best value, the highest trade value for my old car, least amount of pressure to buy, and we saved $698 over another dealership in "dealer fees" alone. Shawn was very helpful in helping find the best finance rate without running our credit with too many lenders. They stayed after hours to ensure all my questions were answered, and that I was comfortable with the purchase. The no-haggle pricing was great- at other dealerships, sales people kept sweetening the pot as we walked out the door, and when they called the next day. Mullinax offered up front, easy pricing. It's been my past experience with their service department that all repairs have been made within the same day. Oil changes and regular service check ups are very reasonable in the Quick Lane. No complaints!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave us a review. We strive to provide great service and always no haggle pricing. Shawn is a great example of how we do business at Mullinax Ford. We always keep the best interest of the customer in mind and go the extra mile to help in any way we can. Glad we could get you into a vehicle that fits your needs. Enjoy your vehicle!

We found the truck we wanted, nut it was 4 hours away. ...

We found the truck we wanted, nut it was 4 hours away. My husband and I have a business to run and had very little time to get up to the dealership and look at truck and decide. So I called Ryan, explained what we wanted and he made it happen. It was very easy, over the phone deal finalized in 2 days. We drove up to the dealership and we were traded into our new truck and on our way back home in 30 minutes. Everything was as he said it would be and he gave us a great demo for our new nav system. We then recommended them and one of our employees went up the next week and traded his truck in for another truck as well. Everything went very smooth for him as well, we both couldn't be any happier with our Mullinax Ford experiences.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

When a customer is willing to travel to visit our dealership we know we are doing business right! Thank you for taking the time to leave us a review and share your Mullinax Ford experience. Glad we could help you find a vehicle and make the experience smooth and painless. We truly appreciate your business.

First off I have to say how amazingly awesome Brian and...

First off I have to say how amazingly awesome Brian and the staff are I'm in my early twenties and this is only my second buying brand new experience and the first one I had was an absolute nightmare but going to mullinax ford was great Brian got me into the exact car I wanted with absolutely no Hassel on my trade no Hassel on the car price and no hassle with the financing options it was an awesome experience that I will go back for for all of my future cars

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

No Haggle pricing is how we do business at Mullinax Ford. Too often we hear terrible stories from customer's previous experiences before coming to Mullinax Ford. Glad we could turn your vehicle shopping experience around for the better and congratulations on your new vehicle, you're going to love it!

Wonderful service, enjoyed my experience.

Very helpful and informative when I purchased my Ford. My salesperson was very knowledgeable and answered all of our questions and added much more information that was helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Vevy, Thank you for sharing your Mullinax Ford experience. We look forward to helping you with all your future vehicle needs.

Excellent Buying Experience

Overall an excellent buying experience.The sales staff was very helpful and knowledgeable. The prices were the best around and better yet they had the exact F-150 model we were looking for so we were out the door in no time at all! Thanks Mullinax Ford of Apopka!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Our goal at Mullinax Ford is to make the buying process simple and as quick as possible for our customers. Glad we could do this for you. Enjoy your new F-150!

Quick and easy

Found the car I wanted and was out of there about an hour later. Price on the internet was the price I paid. Its nice to just pick out the car you want and buy it, no wasted time haggling over price. Sales guy was fast to process paperwork, it's nice not having to deal with the "finance guy" like at other dealers. Once person takes you through the whole process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave us a review and share your Mullinax Ford experience, we strive to always make the buying process quick, simple, and stress free for our customers.