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Mullinax Ford of Central Florida

(1,869 reviews)
Visit Mullinax Ford of Central Florida
Sales hours: 8:30am to 7:00pm
Service hours: 8:00am to 4:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 12:00pm–5:00pm Closed
2021 consumer dealer award
View 3 awards
2021 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 647-6693 (888) 647-6693
Used (888) 647-6694 (888) 647-6694
Service (866) 692-0679 (866) 692-0679

Reviews

(1,869 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mullinax Ford of Central Florida from DealerRater.

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Mister

Greatest car buying experience in my 70 years. Alan Bowers was outstanding, very knowledgeable of his product, and never exhibited any sense of pressuring me to make a decision. Highly recommend him to anyone interested in a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for tanking the time to share your experience. We appreciate your business and look forward to helping you with any future vehicle needs.

General Manager

They did a great job. The vehicle was priced below invoice and they delivered it from Apopka to West Palm Beach. I would use them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Dixie, Thank you for sharing your Mullinax Experience. Glad we could help you find a vehicle that could fit your needs.

This is the 3rd car I have purchased from Mullinax Ford. ...

This is the 3rd car I have purchased from Mullinax Ford. I appreciate the up front pricing. The entire staff from the receptionist to the sales team is very professional. I will definitely be back to buy again from them. The salesperson, Kathleen Lisa, took the time to determine the exact car that fit my needs. I never felt pressured. I felt like family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you remaining a loyal Mullinax Ford customer we appreciate your business! Kathleen is a great example of how we do business at Mullinax, keeping the buying process quick, easy and painless. Congratulations on your new vehicle!

Great Experience At Mullinax Ford Apopka, Florida.

When I arrived at Mullinax I was pleasantly surprised that I was able to walk the vehicles myself. Took my time, look at all the vehicles, found one that was going to be for my son to take to college. I was one the lot for over an hour, and was headed back to my vehicle, and Sean came out gave me a card, asked if I had any questions, Sean was no pressure, and answered all my questions. I was not a buyer that day, and Sean did not pressure me, or call me, or blow me with text messages. Two weeks later I came back with my son, showed him the 2014 Ford Mustang appearance package car, Aramis (Sean was off) handed the keys to my son and said drive it up to the front. We went in did the paperwork which took no time, no hassle price was clearly marked on the windshield, Aramis had the car gassed up and fully detailed, and presented the keys to the car directly to my son, I snapped a picture with them, and we headed out ! Since then, Sean has followed up with me, and reviewed the service schedule. I have said to Sean, and Aramis that Mullinax has earned our respect for the way they do business. Very good experience, friendly knowledgeable group of people. Most of all no one following you around, or trial closing you while your trying to walk the lot. No pressure, friendly, and the best part is the price is clearly marked on the windshield. I have purchased many vehicles in my time, and I always Dred going to the a dealership because of the high pressure, and the constant hounding. None of that happens at Mullinax ! The best part is my son's first experience in a dealership was great. Thank you Sean, Aramis for making this purchase and experience one that will never be forgotten !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jay, Both Sean and Aramis are great example how we do business at Mullinax Ford. We appreciate your business and look forward to helping you with all your vehicle needs in the future. Congratulations to your son on his new 2014 Mustang!

Fantastic Dealership

This is the 2nd car I have purchased for myself from Mullinax Ford. I appreciate the up front pricing. The entire staff from the receptionist to the sales team is very professional. I will definitely be back to buy again from them. The salesperson, Kathleen Lisa, took the time to determine the exact car that fit my needs. I never felt pressured. I felt like family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Lesee, Thank you for sharing your experience. Our goal is to always help you find a vehicle that fits your needs. Kathleen is a great example of how we strive to do business at Mullinax Ford.

this is how all car dealers should operate

As a former Ford Service Advisor for 22 years. Working at various Dealerships, The way Mullinax Ford does business is the way all dealers should do it. Up front pricing, No dealer fees, and non-commissioned salespeople makes it easy to make a purchase. My salesman Mark Treager was very helpful and professional. No pressure sales is refreshing. I would recommend Mullinax Ford to anyone looking to make a purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Rodger, Thank you for sharing your experience. Up Front Pricing & No Dealer Fees are just a couple of ways Mullinax Ford does business differently making the experience simple and easy. We appreciate your business.

Mullinax Ford

I just purchased a Ford F150 from Mullinax Ford & couldn't be any happier. This is the second vehicle i purchased here. Once again a very great dearlership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience and for remaining a loyal Mullinax customer. We look forward to helping you again in the future.

Excellent Experience!

I cannot say enough about the wonderful experience I had at Mullinax. They truly went out of their way to make sure I got exactly what I wanted and streamlined the process to make it as quick and painless as possible. Cesar was diligent when it came to following up without being pushy or "high pressure". Everyone I encountered was polite and professional and seemed to genuinely care about the customer experience. I would absolutely recommend Mullinax!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

No pressure here at Mullinax Ford! We treat every customer as we would treat a friend. We look forward to helping you with all your vehicle needs. Enjoy!

Great Purchase Experience

I met Nelson Santana at the showroom door, and told him what I was looking for, but that I needed to know what my trade was worth. While the appraisal was made, we looked at several vehicles on the lot and in regional inventory to find the right one. The entire sales process was very efficient with no pressure, and I'm very happy with my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

At Mullinax we always strive to maintain a stress free sales experience. Glad Nelson could help you find a vehicle and help you have an enjoyable experience.

Great Experience

I leased a car from Mullinax two weeks ago. Went in unannounced and received great attention and service from Mark and Justin. Their follow up has been exceptional, and the services they offer are as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience. Glad Justin and Mark could help you find a vehicle.