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Mullinax Ford of Central Florida

(1,851 reviews)
Visit Mullinax Ford of Central Florida
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday 12:00pm–5:00pm Closed
2021 consumer dealer award
View 3 awards
2021 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (888) 647-6693 (888) 647-6693
Used (888) 647-6694 (888) 647-6694
Service (866) 692-0679 (866) 692-0679

Reviews

(1,851 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mullinax Ford of Central Florida from DealerRater.

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Sales rep (Randy) was very professional and technically...

Sales rep (Randy) was very professional and technically astute. Pricing was fair and predictable. Very happy with all aspects of the sales and delivery process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the awesome review, Rob! We're happy that Randy was so great to work with and we're looking forward to being your choice for your vehicle needs!

By far, the best experience I’ve ever encountered with...

By far, the best experience I’ve ever encountered with dealer. From the beginning, they were very upfront regarding pricing of their pre-owned inventory. There were no hidden fees, and were very transparent during the process to alleviate any of my concerns regarding this. Additionally, they minimized the pulls on my credit, to get me the lowest APR financing option. They were also very helpful in assisting me with navigating the transfer in my tag, as there was an unforeseen hold on my registration. Overall, an amazing sales staff who does everything to the customers advantage. Others dealerships should take note of Mullinax Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Aaron, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

This was our third vehicle purchase from Mullinax in...

This was our third vehicle purchase from Mullinax in Apopka. Upfront pricing so you know what you getting. And the no dealer fees is great! By far, the best dealership around.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words, we're very happy to hear that you're satisfied with your purchases over the years and the experiences behind them and we're certainly looking forward to working with you again in the future. Take care!

Fred did a very good job and worked late to finish the...

Fred did a very good job and worked late to finish the deal. Fred was very nice to work with, and my wife and I were very comfortable in buying our truck.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words, we're very happy to hear that you're satisfied with your purchase and the experience behind it and we're certainly looking forward to working with you again in the future. Take care!

The "no haggling" and "no dealer fees" actually seems to...

The "no haggling" and "no dealer fees" actually seems to be what you can expect at Mullinax, which keeps the process pretty simple. Easier for you, easier for their sales people. Focus can then be on what you really want, and them using their energy on showing and explaining the vehicle to you (F-150 in my case) and making sure its right for you, rather than focusing on "the deal". I searched the internet, called around, and I knew what I wanted. I went into Mullinax with what I wanted, hoping for a good experience but cautious as I am. From when I went in, meeting Yordan (my sales person), seeing what I wanted plus a few other options, to when I was signing the paperwork, it was just a low pressure, great experience. When I asked, Yordan, "What do you think about this?" I got what I thought was an honest opinion about a truck rather than a biased opinion about a sale. I left feeling satisfied and and now my family and I have a great truck, and an experience that was right for us, thanks to Yordan and Mullinax.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We pride ourselves in going the extra mile for our customers, and it sounds like Yordan has done exactly that for you! We hope to continue helping you with whatever future vehicle needs you may have!! Thanks again!

One of the few dealerships I’ve ever dealt with that...

One of the few dealerships I’ve ever dealt with that respects your time and does NOT pressure you. We wrapped up the entire transaction in an hour and were on our way. Brianna was our salesperson (for the second time) and was fantastic.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to notice those efforts and for leaving such an awesome review! We're happy that Brianna has been so easy to work with during your purchases and it means so much to us to have earned your trust in our business! We are looking forward to being your choice for your vehicle needs!

The sales and finance people were relaxed, cooperative...

The sales and finance people were relaxed, cooperative and competent. They did not pretend to know information and provided only traceable information. They gave us a very fair amount for our trade in and the vehicle we purchased was priced fairly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate you sharing your experience with us! Providing excellent customer service is a priority for us and we are happy that Dan did such a great job assisting with your purchase. We hope you are loving your new ride! Looking forward to helping with future vehicle needs!

Bought a 2020 Mustang from Mullinax’s Apopka dealership....

Bought a 2020 Mustang from Mullinax’s Apopka dealership. The Purchase process was simple and easy. My salesperson, Brianna was knowledgeable. Great price and reasonable trade. Would recommend to buy here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a review. We're glad Brianna and our team here at Mullinax made your buying experience a wonderful one. We truly appreciate your business and referrals!

I had a excellent experience in 2005 buying my Ford Sport...

I had a excellent experience in 2005 buying my Ford Sport track 2005 and know I purchased a Ford Fusion 2017 and I'm totally satisfied with my experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your experience! We're happy to hear that your experiences with us have been positive and that you're enjoying your Fusion! We're looking forward to working with you again in the future! Take care!

This wa the Best car buying experience we’ve ever had!...

This wa the Best car buying experience we’ve ever had! Nelson was a fantastic salesman and made our visit perfect. Will definitely buy again from Mullinax.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the awesome review! It is great to read such wonderful comments about your recent experience with us! Thank you for being one of our valued guests and we look forward to your next visit!