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Bob Steele Chevrolet

(828 reviews)
2019 consumer dealer award
View 1 awards
2019 consumer dealer award

Reviews

(828 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Steele Chevrolet from DealerRater.

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Courteous, Helpful Staff

Ron did a great job in keeping me informed of the process and progress of the work being done on my truck. This being the second time the truck was there for the same problem, Ron got me a courtesy vehicle and was through about follow up

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service Department and Body Shop

The dealership personnel, and the service department personnel are terrific. They installed fog lights on my 2015 Equinox. The body shop however could do better on small jobs. I have had to have paint issues fixed on my vehicle twice. The most recent repair will have to be fixed again. When you see the car in the sunlight, you can see the swirls from what appears to be the sander, a mark in the paint like a fingerprint or cloth mark. It clearly was not painted entirely where the repair was being done and has to go back again to be fixed. The body shop customer service folks are terrific though. Very friendly, take care of you immediately and make sure you taken care of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 2.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Awsome service crew

Ron Thompson got to me right away, as busy as he was he kept me in the loop as far as where we were with my oil change and headlight replacement. At the end Ron was swamped with an overflow of vehicles ready for clients to sign paperwork and get going, Ron handled me and the other coustomers professionaly and got everybody along with their day!!! Great experience overall as far as sitting in a waiting room goes, lol.. thanks for all the help Ron.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Bob Steele Chevy, "Organized and Professional"

My wife Val and I were "greeted" courteously!! Mr.Tavy Campbell, sales, a "professional", satisfied our wants & needs. Mr.Chris Wilson, your "#1" Finance Mgr. was congenial and fair, leaving us completely satisfied! Richard and Velma Pfundheller

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Chevy Malibu

The purchase went well and the sales person Sam did a great job in assisting us. Would absolutely recommend him to anyone else who is looking to purchase a Chevy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Fast and clean.

I arrived at the dealer and was helped immediately. My truck was serviced and washed and back to me long before I expected it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Sales

Tavy and the rest of the sales team did a great job getting me into the vehicle I wanted with the payment I wanted as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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First service and recAll updates

Carlos is my mechanic at Bob Steele we use to take our corvettes to Mike Erdman Cadillac but Bob Steele hired Carlos so we came back to Bob Steele We have bought 8 new Corvettes before 2013 and since we bought 2014 7 Spd 3LT Black Coupe from Bob Steele we bought 2014 6 Spd auto 2LT Night Race Blue Covertible from Rosner and We bought a 2015 8 Spd auto 2LT Velosity Yellow Coupe w/acc Data Recorder and 8 speed paddle shifter from Rosner. We collected 3 Spring Mountain Driving School can I schedule next summer class? Were can I get the Official GM models of all 3 of our cars Rick Hendricks first C7 GM gave him one I'm just a regular guy and I never received an offer to get my model cars? What's up Bowling Green, Ky or Detroit, MI, my next Vette should be a Z06 like red coupe red interior and red calipers Z07 package 7 manual or 8 Spd paddle? I have issues shifting 8 Spd but Coolest 7 Spd dual clutch auto like factory corvette race car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Ch7ck Roth

Ron in service is a great asset, and a great service writer, for your company. The mechanic did an excellent job. Thanks! I will be back, and I will recomend your dealership to my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Everyone was friendly and was pleased that I didn't deal with pushy sales people. Made my son and I experience a great one

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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