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Bob Steele Chevrolet

(828 reviews)
2019 consumer dealer award
View 1 awards
2019 consumer dealer award

Reviews

(828 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bob Steele Chevrolet from DealerRater.

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Bob steele

I had an appointment at 11:30 and I didn't get out of there until after 1. I was there for an oil change. I don't think an hour and a half is a sufficient amount of time for an oil change. I did like that Chris, who sold us the car came over and shook my hand and asked how I was doing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Body Shop Operations

Casey in Body Shop kept me advised in the progress of repairs to my Cadillac SRX even though it was going to be a rapidly done job. The lack of rapid parts delivery and the discovery of more things to repair elongated the process, but he let me know so that I could make whatever plans that caused. Finished job was outstanding! Thank all involved, please.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service, Great Dealership!

Ron Thompson the Service Advisor is the best. Stays in content with you and keeps you up dated. Thanks too Kevin Steele also, he runs a great Dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent, professional and friendly service

We were treated like family. Everyone was so nice and helpful. Our salesman John was very professional and helpful in every way. Excellent service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The Best

Past experience with dealerships have been horrible. Everyone here was super happy and incredibly nice. Never thought I'd be able to get what I wanted but everything turned out perfect and I left with what I went in to purchase. This experience was so relaxing I wanted to apply for a position even tho I've never sold vehicle. Unsure how it could've been better.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience

Chris was great.I came to look at a certain camaro but after driving it I found out that it was not the car for me. Instead of giving up Chris showed me other options and I ended up finding My car the perfect camaro for me. Everything went smoothly and I couldn't be happier.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service and extremely clean store

I shopped at Auto Nation in Palm Beach Cty, and Bob Steele is the finest dealership. John Doran, the sales person, is the best. No nonsense and to the point. The dealership store is modern and clean. A clean dealership makes me want to come in with pride.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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service was prompt, service rep. was great

very friendly and attentive, service was prompt, just as scheduled. definitely a plus for a recommendation from me. very clean waiting area.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Happy chevrolet family

This is the 3rd car that our family has bought from Bob Steele in the past year, to say the least we are extremely satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Annual service

An outstanding visit for the annual service on my Malibu. Every thing was done in a very short amount of time. Everyone I spoke to during was courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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