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Kelly Ford

(3,727 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 7:30am–3:00pm
Sunday 10:00pm–5:00pm Closed
2021 state dealer award
View 11 awards
2021 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (321) 622-2284 (321) 622-2284
Used (321) 701-2694 (321) 701-2694
Service (321) 701-2690 (321) 701-2690

Reviews

(3,727 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kelly Ford from DealerRater.

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It’s the first time I felt comfortable leaving my car

It’s the first time I felt comfortable leaving my car Traci. Was so polite and friendly. Gave me confidence!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Elizabeth, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

Frederick was super cool to deal with.

Frederick was super cool to deal with. Patient and informative. Kelly Ford gave EVERY PENNY BACK on a car I bought a month earlier to purchase a newer, low mileage truck. Both vehicles purchases I made there this year were smooth, no pressure and fast. Kelly will be the only dealer I think I'll ever need and I recommend them VERY highly to anyone looking for a great deal on a vehicle. Thanks Again Freddie 😉👍

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

Had to fix problems at Darling's Ford, they are

Had to fix problems at Darling's Ford, they are excellent. Car was returned with "error light" still on , also vehicle did start because battery connection was not secure, plus more

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback, we take your assessment very seriously. I’m very sorry that you were not completely satisfied with your experience with Kelly Ford. Please reach out to me on my personal cell phone, 760-718-9469, so that I can address your concerns. Sincerely yours, Jeremy Collins, , Kelly Ford, Fixed Operations Director.

I had a good experience at Kelly Ford.

I had a good experience at Kelly Ford. Didn’t plan on going home with a new car same day, but I walked out with exactly what I wanted.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

As the owner of the Indian River Antique Mall in

As the owner of the Indian River Antique Mall in Melbourne FL, I appreciate the sales team's professionalism at Kelly Ford. I have purchased several vehicles from their location and have always enjoyed interacting with them. I will come back to purchase my next vehicle at Kelly Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

Great experience overall.

Great experience overall. Justin was fantastic and made the whole process super easy. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Liz, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

Top notch dealership!

Top notch dealership! Tom Cox was my salesperson - professional, knowledgeable, and overall, just a wonderful person. I was able to get the car of my dreams! Thanks Kelly Ford!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

Great experience!

Great experience! I’ve dealt with a lot of car sales people over the years and most of them liked to play games. I can honestly say these guys are the real deal. I bought a used vehicle for my business, initially spoke with Tom Cox over the phone and Dave Tucker handled it from there when I walked into the showroom. Their team offered straight forward and reasonable pricing, provided a car fax, and no surprises. Salespeople and staff were genuine and not trying to sell me something I didn’t need. They also spent extra time detailing and removing the old owners decals in order to do it right. Thanks guys!!! -Joe-321 Irrigation

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

Jack and Hunter worked hard to locate a truck that was

Jack and Hunter worked hard to locate a truck that was just right for me. They did a great job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

They were on time tech went above and beyond to help me

They were on time tech went above and beyond to help me also answered all my questions. Would highly recommend this service to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Done Rite Pest, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325