Reviews
The dealership was good but what concerned us was all the
The dealership was good but what concerned us was all the added fees to the price of the vehicle with no explanation. Once we got to the final step the disclaimer stated it was profit added on. They should be upfront about that and not add it in later. That is deceiving and we won’t trust the salesman again.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Gary, We appreciate your feedback and if you ever have any questions in the future, please feel free to call me directly at (713) 376-6777, Hunter Head, General Sales Manager, Kelly Ford.
As someone in the service industry I am very big on
As someone in the service industry I am very big on costumer service and the staff I interacted with at Kelly ford were all top tier. From Traci in the service department to David the salesman to Mike who helped me with the financial paperwork, I had a great experience and will highly recommend Kelly ford to all my friends and family. They all went above and beyond to help me out in getting my vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Melvin, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Hunter Head General Sales Manager (713) 376-6777
Great people, very outgoing and helped me get what I
Great people, very outgoing and helped me get what I needed. Also finance department worked fast and professional.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Hunter Head General Sales Manager (713) 376-6777
My buying experience at the dealership was easy and I
My buying experience at the dealership was easy and I received the deal I wanted. Paul Cotton was no pressure and great to purchase another new vehicle from.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sean, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Hunter Head General Sales Manager (713) 376-6777
Kyle and Sandy were a true pleasure to work with!
Kyle and Sandy were a true pleasure to work with! Highly recommend these two and Kelly Ford for anyone who is looking to purchase a vehicle!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Lauren, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Hunter Head General Sales Manager (713) 376-6777
Finally someone listened and today I received $500 back
Finally someone listened and today I received $500 back from Kelly for under valuing my 30 day used car trade. No response on the $995 dealer fee refund though
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The entire processing of trading in a car on a new
The entire processing of trading in a car on a new purchase went smoothly. This is the third vehicle purchased from Lelly Ford.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Hunter Head General Sales Manager (713) 376-6777
Very professional and was able to meet right where I
Very professional and was able to meet right where I wanted on price out the door
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dustin, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325
The service advisor Chris Almero was friendly and
The service advisor Chris Almero was friendly and helpful! He was great to work with
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325
I was great to go to Kelly ford for my oil change on my new F150
Outstanding sales people and a pleasing place to buy an
Outstanding sales people and a pleasing place to buy an auto. The Sales Rep was excellent in every and all ways, a true professional .
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Anthony's, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325