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Mike Erdman Toyota

(1,255 reviews)
2016 consumer dealer award
View 2 awards
2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,255 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mike Erdman Toyota from DealerRater.

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Ingrid was a pleasure to work with.

Ingrid was a pleasure to work with. Her follow up was A+. She inspected my car and gave me recommendations for my car and didn’t pressure me when I was to turned it down. The Toyota costs for the replacement parts really need to be reasonable, which they are not.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I was at the dealership few days ago.

I was at the dealership few days ago. I did not know they have a restaurant and a gym where you can spent some time while your vehicle is serviced. Sandra was great, she was very knowledgeable and explained the complete process to have us in and out in no time. Thank you son much for the excellent service. This dealership has stepped up its game. Thanks Sandra for your outstanding service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It’s very easy to get service, in and out.

It’s very easy to get service, in and out. Very nice waiting area with t.v.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My visit was to have new tires installed.

My visit was to have new tires installed. It takes a minimum of two hours waiting time but the service was great. The service representative was very nice and kept me updated. The facility is very nice and clean. I would recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service and attitude , service tech was fast and

Great service and attitude , service tech was fast and efficient, got work done when they said it would be done

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service dept worked with on my needs and budget -

The service dept worked with on my needs and budget - Emily was awesome and very professional!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Sandra was wonderful and super sweet.

Sandra was wonderful and super sweet. She explained everything that I needed and was very friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Exceptional service.

Exceptional service. Personnel are polite, gracious, knowledgeable. Premises clean and inviting Robert was very helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I Really liked getting videos emailed to me that showed

I Really liked getting videos emailed to me that showed the need for recommended service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service rep was terrific knowledgeable and courteous

Service rep was terrific knowledgeable and courteous Extremely helpful he went beyond Usual interaction with customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.