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Mike Erdman Toyota

(1,255 reviews)
2016 consumer dealer award
View 2 awards
2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,255 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mike Erdman Toyota from DealerRater.

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The entire Toyota service TEAM in Cocoa are great,

The entire Toyota service TEAM in Cocoa are great, friendly and knowledgeable!! Thank you for always leaving me with a memorable experience, my go to dealer for my every service need, also it truly makes a difference when you find a representative such as Emily who takes the time to explain every detail and leaves you feeling like she really cares... The overall environment of the service area is clean and inviting if you decide to wait for your service to be done. Great job Mike Erdman Toyota, Cocoa, FL.....

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The visit went well and the work was quick.

The visit went well and the work was quick. A bit expensive but not too bad

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service and great facility.

Great service and great facility. I was in and out and used my time exercising in their gym! đŸ˜ƒ

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

When arriving for service Team always makes me feel

When arriving for service Team always makes me feel special and keeps me well informed of work being done and even sends a mini video of car in shop! I will keep bragging about Jimmy!! Thanks Toyota

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It was very good to get a loaner car from Chris for the

It was very good to get a loaner car from Chris for the day to perform recall work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The customer service from the maintenance department made

The customer service from the maintenance department made my day. The team at Mike Erdman Toyota has a great way of cultivating the ease a customer can feel when fully informed about any issue confronting their vehicle. Having a video of all the maintenance points of my recent visit while my automobile was suspended was a welcome surprise. It was an excellent example of the touch this dealership has with customers all while adopting innovative methods of delivering excellent service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Chris Pinzon was my service person and he had me in and

Chris Pinzon was my service person and he had me in and out fast for mt 6 month service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Was a wee by long, but Sandra was awsome!

Was a wee by long, but Sandra was awsome! I miss Alan! But they did a great job. Marketing wise, think you spend over 250 dollars you should get 50% of at lunch area

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

All the process was easy highly recommend mr argenis and

All the process was easy highly recommend mr argenis and danilo it was nice and easy no problem at all good sales person

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great staff and pleasant atmosphere Knowledgeable service

Great staff and pleasant atmosphere Knowledgeable service advisors and faster than expected service completed than

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.