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Mike Erdman Toyota

(1,255 reviews)
2016 consumer dealer award
View 2 awards
2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,255 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mike Erdman Toyota from DealerRater.

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First rate service facilitated by Macey.

First rate service facilitated by Macey. Thank you for repairing my brake system. See you soon

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Jimmy my service manager, is always helpful and honest.

Jimmy my service manager, is always helpful and honest. He makes me feel like family. He always give me good advice and now I really to go on my road trip. No worries. Thank you Erdmann Toyota. Jimmy provided me with a loaner vehicle.Happy trails.! Richard Rios

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Macey was verry friendly, courteous and professional.

Macey was verry friendly, courteous and professional. got me in and out in a very reasonable time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fast, efficient and professional.

Fast, efficient and professional. Macey Hall in the Service Dept is always a pleasure to deal with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I didn't feel the pressure to buy like other dealerships

I didn't feel the pressure to buy like other dealerships normally incorporate to their process. My dealer AJ was informative, forthright and professional. I wasn't pressured into extra warranties like other dealerships are know to do. They offer warranties but my fiancier Tommy simply said "I'll explain the warranty and you just say if you want it or not." And it truly was as simple as that. This is the only dealership I can say that I recommend. For reference I've been to 12 across the state. Purchased from 4, and this is still the only one I recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Always a pleasant and professional experience with the

Always a pleasant and professional experience with the staff. Amazing facility and amenities! Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great job Chris Pinzon!

Great job Chris Pinzon! Chris found me a deal on an oil change. Great service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

service was fast and on time, service personal were

service was fast and on time, service personal were professional and polite as they are always

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Ingrid was a pleasure to work with.

Ingrid was a pleasure to work with. Her follow up was A+. She inspected my car and gave me recommendations for my car and didn’t pressure me when I was to turned it down. The Toyota costs for the replacement parts really need to be reasonable, which they are not.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Our car has had an ongoing issue.

Our car has had an ongoing issue. Today ,hopefully, solved the problem. It has been a struggle to find the source of the cars issue.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.