Reviews
Mark Castro was very courteous and my car was taken care
Mark Castro was very courteous and my car was taken care of in a timely manner.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we appreciate you taking the time to leave us a response! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
2015 SRX Recall Service
Vehicle was fixed in a timely fashion and the car was washed and cleaned on pick up.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Robert, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
This dealership is awesome especially Steven Janor my
This dealership is awesome especially Steven Janor my service advisor. I give them ten stars in my book!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Lavanda, we're happy you found our staff to be so supportive during your experience here at AutoNation Cadillac West Palm Beach. We are always more than happy to assist you if anything else comes up. Take care!
Great service and people there, any issue the general
Great service and people there, any issue the general manager John always there to help.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we appreciate you taking the time to leave us a response! Don't hesitate to call us if you ever need anything. Be safe on the road!
I have been using AutoNation since before it was
I have been using AutoNation since before it was AutoNation. I have always trusted Cadillac. My father always bought Cadillacs so I grew up riding in them. I have been buying Cadillacs since 1982 because I feel. safer in them.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
They sell vehicles at MSRP prices with no extra market or
They sell vehicles at MSRP prices with no extra market or convenience pricing. The trade on my 2020 GMC Terrain was more than what I originally paid. The salesperson and used car manager were friendly and knowledgeable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Seat, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
Customer for Service
Kaitlynn was not very pleasant. She didn?t call back in a timely manner. She would only text and that took a while.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Greg, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (561) 291-6025 so we can work towards a resolution. We look forward to hearing from you. Take care!
I have purchased 3 XT5s from AutoNation West Palm since
I have purchased 3 XT5s from AutoNation West Palm since 2013 because of the quality of the Cadillac and the quality of the service department.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Negotiating a lease for a new CT5 was a very
Negotiating a lease for a new CT5 was a very professional and pleasant experience. The lease terms were reasonable given the scarcity of inventory caused by the computer chip shortage. Sales consultant Rudy L was by far the best, most professional and knowledgeable consultant that I have had the pleasure of dealing with. ( MY 19TH Cadillac)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Cadillac West Palm Beach! If you need more help, our team is available to talk -- safe travels!
had a cd player put in my 2016 ct6 service advisor mark
had a cd player put in my 2016 ct6 service advisor mark castro kept me informed about everything that was going on very happy. thanks mark.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!