Skip to main content

AutoNation Cadillac West Palm Beach

(964 reviews)
Visit AutoNation Cadillac West Palm Beach
Sales hours: 12:00pm to 5:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–7:00pm
Sunday 12:00pm–5:00pm
New (866) 414-5521 (866) 414-5521
Used (855) 278-4785 (855) 278-4785
Service (855) 279-6997 (855) 279-6997

Reviews

(964 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Cadillac West Palm Beach from DealerRater.

Want to share your experience with this dealership?

Write a review

Knowledgeable and pleasant sales staff.

Knowledgeable and pleasant sales staff. Everyone at dealership went off their way to make sure that we were satisfied with our new car purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

Service gentleman was very nice and I feel that they took

Service gentleman was very nice and I feel that they took the time to completely fix the issue.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

Maria and abi was grate to deal with I would definitely

Maria and abi was grate to deal with I would definitely recommend doing business with them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks so much for the warm recommendation of the team here at AutoNation Cadillac West Palm Beach. Don't hesitate to call us if you ever need anything. Be safe on the road!

Great service to date.

This was my first purchase at Autonation and first service experience. The facility is clean and organized and the service has been terrific.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Allissa, your satisfaction is our top priority. Don't hesitate to call us if you ever need anything. Be safe on the road!

My experience of buying a new car was satisfying.

My experience of buying a new car was satisfying. My salesman Rudy Lavelanet was very knowledgeable and helpful in every detail of the transaction. The whole experience was fantastic.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Teri, we are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

I’m not sure about the dealership, but their service

I’m not sure about the dealership, but their service department are tops!! I go back just for that.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Brad and Vito are awesome, they always go above and

Brad and Vito are awesome, they always go above and beyond. I would always recommend them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

I had a great experience at Autonation in and out and the

I had a great experience at Autonation in and out and the people were great thank you again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Fantastic experience all the way around.

Fantastic experience all the way around. Started with my salesman Rudy Lavelanet who was beyond exceptional. Beast I’ve ever experienced with his honesty, experience, knowledge and sincerity.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

AutoNation Cadillac West Palm Beach

Bought 2 cars from this dealership pretty smooth and easy process. Service department needs help they had trouble locating my appointment and also trouble locating my extended warranty and maintenance package that was purchased at the same dealership when I bought the car.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi, we're sorry to hear about this experience and will share your feedback with our team for internal review. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (561) 291-6025 to discuss what we can do to help.