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AutoNation Cadillac West Palm Beach

(964 reviews)
Visit AutoNation Cadillac West Palm Beach
Sales hours: 12:00pm to 5:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–7:00pm
Sunday 12:00pm–5:00pm
New (866) 414-5521 (866) 414-5521
Used (855) 278-4785 (855) 278-4785
Service (855) 279-6997 (855) 279-6997

Reviews

(964 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Cadillac West Palm Beach from DealerRater.

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"Great Buying and Trade In Experience".

This was my best car buying experience ever. I worked with Eric in Internet sales and Perry D'Alelio our sales person. Perry was extremely helpful with education on the car, selecting options and finding us the right car. The price was right and they gave me a very fair value on our trade in. We made an appointment to come back for a tutorial on the car with Perry. Overall a great buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Owner

Automation and Rudy (salesman) did everything to make me feel comfortable and confident with my decision to purchase my Vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent service

Jay was very helpful to us and AutoNation service was excellent. A good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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amazing salesperson

Elijah Coker was our salesperson. I am definitely a no nonsense buyer who despises the old fashion salesman pitch. Did not get that from Elijah. I am a teacher and want answers right away. He was extremely patient answering my questions. Not your typical old fashion salesperson that pressures you subtlety. I have walked out of dealerships that I have experience this behavior even though I liked their product. We will only go to Ellijay when the time comes for a new car...hope he is there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great business to buy from

Very friendly and conciencious staff. Low pressure, easy to deal wth, and a pleasure do business with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Please get your new car from them

So i started out texting with Cadillac.com And i told the guy what i was looking for and he told me to hold on That he would have to make a call He text me back and said i found the car the color with sunroof and nav i was like great and he said it was at AutoNation Cadillac WPB Then this great guy called Rudy Lavelanet called me we set up a time and date went to the dealer the car was up front did the test drive loved the car and it was done Rudy Lavelantet transferred my xm service to the new car and called my insurance company took care of all that for me And had my onstar ready to go and out the door we went OH my car is a cadillac ATS also i would like to say go see Rudy Lavelanet for your new car Please call him and set up a time to come out 561-845-5500 Ext 3561 also thank to Jackson Hughes Ernie Neuwald and Mike Fixler for being really nice and making the whole thing stress FREE SO A BIG THANKS GUYS

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great facilities and staff

I had an unexpected issue with my Escalade. The agency got my car in quickly and took care of the problem. Great group of people and would definitely make this my dealership of choice. The one negative was the length of time to do the "paperwork".

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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great service !!

I only service my car at the dealership we bought the car from. They have always been exceptional in their service

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service and staff

This dealership and staff are very thorough and professional . They have always exceeded my expectations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Executive Assistant

Efficient and pleasant. My service representative made the process easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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