Braman Honda of Palm Beach

Thank you Mauvelinem for the great feedback about your purchasing experience with Lindon Williams. Congratulations on your 2021 Honda. We wish you many safe and happy miles in your new vehicle!

Thank you for letting us know about your disappointment with your recent experience at our dealership. We appreciate your interest in purchasing from Braman Honda of Palm Beach and your 90-minute drive to our location as well and apologize that we were unable to meet your expectations. I will be looking into the concerns you expressed regarding a confirmed appointment and assurances that a vehicle would be held for your consideration, but was sold 1 hour prior to your arrival. Additional information will be helpful as I review your concerns. I would like to speak with you directly and ask that you contact me either by phone or email. Carlos Gonzalez General Manager (561) 966-5233 CGonzalez@bramanhondapb.com

On Saturday I made an appt. for 2 pm the next day with Brittainy. I asked if the car woild be held until that time. Oh yes, she said, if you have an appointment, it will be held. Sunday morning I confirmed the appt. on your answering machine. I got a text back around 11:30 asking me to again confirm. I texted back at 11:40: 2:00 appt. confirned. At 12:15, I started my 1 hr 35 min. drive to dealership. At 1:52 pm (8 minutes BEFORE my scheduled appointment) I get a phone message from Eileen (?) saying so sorry, but someone came in an hour ago and we are finishing up the paperwork...but please come in and we'll show you something else. I dont think so. I literally turned around in your dealershop parking lot. Checkbook in hard, I was prepared to pay FULL asking price cash deal and drive the car home. Selling the car out from under me was as unprofessional and as unethical as it gets. I am now out a car that I was going to purchase, out of a tank of gas, and out of 4 hours of my and my husband's time. And I am back to square 1 in my search for a car. Shame on your dealership.

Thank you Mr. Terrazas for providing this feedback about your recent visit to our service department and for letting us know that Nicolas did a "great job" servicing your vehicle. Your comments are very important to us and we appreciate your business!

Thank you John Wisnefski for taking the time to provide this feedback about your recent visit to our Service Department. We strive to provide the best possible services to all of our customers. Many factors affect the servicing of vehicles and certainly, the volume has a significant impact along with potential changes that evolve as part of the servicing process. Customer comments are valuable as they help us to identify areas of potential improvement. We greatly appreciate your patience and most of all, your business.

Outstanding feedback! Thank you Gerri for letting us know that Kennedy is authentic, trustworthy, listened to your needs, and allowed you the total freedom to make your own decision about the vehicle you purchased. We appreciate your recommendation, your business and look forward to your next visit!

Thank you Harvey for this review of your recent visit to our Service Department where you received "great service." We appreciate your recommendation and your business!

Thank you Dr. Melvin Tiell for this outstanding review of the quick and efficient service you received during your recent visit to our Service Department. We appreciate your time, your recommendation, and your business!

Thank you Diane for this review, your recommendation, and for letting us know that everyone you dealt with was kind and pleasant and your vehicle was ready on time. We are serious about customer satisfaction!

Thank you C Adams for your business and for this 5-star review. We are glad to know that our Braman team, specifically Susan, was very professional and answered all your questions. Please let us know if we may assist you in the future!

Great feedback! Thank you Barry for letting us know that Jasmine provided competent and excellent service during your recent visit. Your comments and recommendation are very important to us. Please let us know if there is anything we can assist you with in the future.