Reviews
Service Dept
Fast friendly service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks, N Chester for letting us know that you received fast, friendly service during your recent visit to our Service Department! We appreciate your business!
Recall Service
Good customer service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Sandra for letting us know that you received good customer service during your recent visit to our Service Department for a recall!
Customer
I was satisfied with my experience!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Joseph Bean for letting us know that you were satisfied with your recent experience with our Service Department. We are always here for you and appreciate your recommendation!
Service on my 2017 CRV
Alex was very professional and kept me up to date with the work being done on my vehicle. Parts had to be ordered so hopefully it wont be too long before the work can be completed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Anne Marie Boberg for this feedback about your recent visit to our Service Department when you received very professional assistance from Alex who kept you up-to-date on the work being performed. We appreciate your recommendation and your business!
Oil change
Another great service. Employees are always very friendly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Pettagay Bellinfante for this 5-star feedback and for letting us know that you received another great service from our friendly employees. We hope to see you again soon!
review
great customer service from Bill K.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks fcappdona for a 5-star review of the great customer service provided by Bill K. during your recent visit to our Service Department. We appreciate your recommendation and your business!
Awesome Service Experience!!
Jasmine was my service advisor and is the reason for my exceptional experience. This was the second time she has helped me so I knew I was in good hands. She is energetic, competent, and professional. Jasmine gave me her full attention and made sure all my concerns were addressed. She exemplifies customer service at the highest level.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks, Tom for this review of the awesome service experience provided by Jasmine who demonstrated competence, professionalism, exemplary customer service and made sure all your concerns were addressed. We are always here for you!
P.J.Rengepis
Good job Braman Honda.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks, P.J. Rengepis for letting us know about the good job demonstrated during your recent visit to our Service Department. We appreciate your recommendation and your business!
Always Braman
Staff is well trained, professional and helpful. Service staff is polite and professional.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks Michelle for this 5-star review and for letting us know that the staff is well trained, professional, and helpful. We strive to provide a 5-star experience to every customer with every visit and appreciate your feedback!
Outstanding Service Advisor
I brought my wife's 2020 CR-V in due to a noise. It turned out that Jasmine found the problem immediately, a very large nail in right front tire. Upon greeting me with a sincere smile she said, I'm very sorry for your wait. I could see how busy they were but still her high level of professionalism, empathy regarding wait time, honesty, and overall knowledge was very impressive. In the future, I will ask for her because she instills confidence and caring. Front line people like Jasmine are a huge asset to a car dealership. As a retired HR exec I would guess that Braman's management team will consider her for future career advancement opportunities. Just one suggestion, other dealerships I have used provide complimentary snacks to waiting customers. It's a nice touch and customers appreciate it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks, Lewis "Kip" Rosner for letting us know about the Outstanding customer service provided by Jasmine, who demonstrated a high level of professionalism, empathy regarding the wait time, honesty, and overall knowledge during your recent visit to our Service Department. We value the comments and opinions of our customers and thank you for the suggestion about providing complimentary snacks to waiting customers.