Reviews
Excellent service, above and beyond expectations!
Everyone was courteous and we'll mannered and when above and beyond and out of their way to help us achieve our goals and get a nice car in a stress free atmosphere.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jacqueline, Thanks for dropping by to share your awesome experience at Braman Honda. We work hard to ensure that all of our customers drive off the lot feeling happy and confident and I'm pleased to see that this was the case for you. Thanks again for the feedback and I invite you to check us out on Facebook and Twitter to stay up to date with dealership updates! Take Care, Jose Santiago jsantiago@bramanhondapb.com
Salesman Barry was very knowledgeable and helpful in...
Salesman Barry was very knowledgeable and helpful in making this a pleasant experience. Car was delivered clean, spotless and I was given a tour of the features by the salesman.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5-star review! We pride ourselves on attention to detail and making sure every customer feels fully informed when purchasing one of our cars. Barry does an excellent job and we are happy to hear you had a pleasant experience with him. When your car needs service, check out our Facebook and Twitter pages for car tips and other useful information! Best, Jose Santiago jsantiago@bramanhondapb.com
Our salesman, Terry Sims, was a gentleman and very nice...
Our salesman, Terry Sims, was a gentleman and very nice to work with; we have no issues with him. The rest of our experience with Braman Honda of Palm Beach was not good, as they did not live up to a number of specifics that they DID agree to in several email correspondences with them. History: After we purchased the vehicle and returned home with it, we noticed some differences between the agreed-to specifics listed in emails, and the itemized agreement we signed at the dealership. We then contacted the General Manager of the dealership, (Mike Rodriguez) several times via email, in an attempt to get an explanation regarding what we were SPECIFICALLY concerned about. After our initial email request, (and we assume in response to our email request), the dealership left a couple of phone messages, at our home, asking us to return their calls. We decided not to take that route since we did not want to have a debate on the subject; the only thing we were asking for was a brief explanation. In the end, all we got was, (what we consider), a general statement that DID NOT address the things we were specifically asking about. Summation: We are happy with the vehicle we purchased, but not with the dealerships' disregard of the terms of the sale that was clearly stated in their correspondence with us. We saved all the correspondence with Braman Honda of Palm Beach in case anyone was interested in reviewing it. Mr. and Mrs. B. Venice, Fl
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
I made an appointment for $39.99 OIL CHANGE. He told me...
I made an appointment for $39.99 OIL CHANGE. He told me that I need the tire rotation and would be around $70.00 so I agreed Simple oil change cost me $171.00. I don't know anything about cars. After 1.5 hours my car was in shop he come out and told me that my car needs an air filter. I don't know anything about any filters so I thought it was included in my oil change. I thought another $20.00 maybe. My mistake was I didn't ask any detail about the filter or price. Being professional HE SHOULD OF EXPLAINED ME HOW MUCH IT WOULD COST ME.So after sitting there for 2.5 hours he come and gave me the bill for $171.00. Am not really happy about this. Very unsatisfied. What would of happened if I didn't t had the money, or credit card???
- Customer service 1.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
They showed me what car I was looking for and got me the...
They showed me what car I was looking for and got me the honda CRV at a price I could afford and I love it
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your story! We are pleased to hear you love your new Honda CR-V. We are committed to finding the right car that fits our customers’ needs and budget. We appreciate your business and hope you have a wonderful day. Regards, Jose Santiago jsantiago@bramanhondapb.com
Knowledgable and helpful service department people
Getting an appointment right away. Being greeted by the service rep and being assured that he was clear on what needed to be done and filled me in completely. Not having to wait too long.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sheila, Thank you for your feedback. We are committed to professional, efficient service and appreciate your comments and acknowledgement. If you need anything, please don't hesitate to contact me or visit our dealership. Next time your car needs service, check out our Facebook and Twitter pages for exclusive offers and coupons! Regards, Jose Santiago jsantiago@bramanhondapb.com
Profesional Service
Friendly, Honest service of all individuals I worked with. Paulo Rossi & Alfonso Murcia treated me with respect and listened to my concerns & important issues about my purchase
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Maria, Thank you for sharing your experience. You can always expect to be treated with respect when you come to our dealership. Paulo and Alfonso are great to work with and we are fortunate to have them on our team. If you need anything else, please let us know! Follow us on Facebook and Twitter and get car tips and other useful information. Best, Jose Santiago jsantiago@bramanhondapb.com
It was really quick easy got what I wanted more than...
It was really quick easy got what I wanted more than satisfied. About says it for me. John is great, so is Alex. Thanks guys!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
You’re welcome! We are pleased to hear about your great experience at our dealership. We are committed to providing an easy, efficient car-buying experience and are glad you were satisfied. If you need anything else, please don’t hesitate to contact me! Have a great day. Best, Jose Santiago jsantiago@bramanhondapb.com
They made a fair deal in record time due to our time...
They made a fair deal in record time due to our time constraints. I would highly recommend this dealership. Happy with the sale and the product.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new car, Gabby! We are thrilled to hear you are happy with your experience and car. We appreciate you sharing your story and hope to work with you again in the future. Follow us on Facebook and Twitter for car tips and other useful information! Best, Jose Santiago jsantiago@bramanhondapb.com
Great customer serv. Michael and B. Nasty cashier
I really appreciate how Michael values my time, I was able to set up an appoitment at 8:00AM and I was out by an hour or so. I was set up with Bernando who was diligent and very friendly. 2 thumbs up! Thank you guys!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
You're welcome, Manuela! Customer service is our top priority and we are thrilled to hear about your positive experiences with Michael and Bernando. Thank you for choosing our dealership for your automotive needs and have a wonderful day. Best, Jose Santiago jsantiago@bramanhondapb.com