Reviews
Service and attention to detail is first class .
Service and attention to detail is first class . Great customer service experience when buying a car or getting service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your satisfaction is important to us, so we want to sincerely thank you for choosing Val Ward Cadillac, Inc. and we hope to see you again soon!
Alan was great very helpful and patient I was impressed
Alan was great very helpful and patient I was impressed with everyone we dealt with loved the dealership
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The very courteous service from everyone I met especially
The very courteous service from everyone I met especially the guy that took care of me. Dave McKinley did awesome job took very good care of me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
MY SERVICE ADVISOR WAS GREAT AND I APPRECIATE JANE SHE
MY SERVICE ADVISOR WAS GREAT AND I APPRECIATE JANE SHE HELPED MORE THEN MOST I LIKE VAL WARD THANK YOU
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
We brought the car in to check on low pressure for one
We brought the car in to check on low pressure for one tire. We were told that there was a nail and the tire could not be repaired. Although we trust the tech, it would have been nice to see the tire ( since she promised to do so) . We replaced all four tires and when we paid and started to leave, we noticed that the four tires all had different pressures. The technician should have checked it out first,
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Good Morning JJPAUN, Thank you for your business and for taking a moment to reach out to us. We are sorry to hear about your tire puncture, sadly that is not an uncommon occurrence here in SW Florida with all of our construction! It would be our pleasure to correct any pressure discrepancies at your earliest convenience if we did not already do so before your departure. As we have several machines that fill tires to a set pressure target, I am having our staff inspect everything to make sure our gauges and equipment are calibrated accurately and working as intended. Thanks again for your visit, and please let us know if we may help you with anything else. Have a great start to your week! ~Justin F. with Val Ward Cadillac
everything went great no problems, getting my car
everything went great no problems, getting my car delivered to us was very important to us
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Fred was great enjoyment to work with.
Fred was great enjoyment to work with. He has a good understanding of the product, Also a good sense of humor. Visited with Sam and he is also helpful!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
Service is good that is all I want to say about the
Service is good that is all I want to say about the dealership. Thank you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Val Ward Cadillac, Inc.
I like taking my car to Val Ward for service.
I like taking my car to Val Ward for service. First, I get excellent service from Jane, the Service Tech, Val Ward understands that things are expensive and look for available discounts to help ease the cost, and my car is fixed right the first time. I have not had to return it due to an improper repair. I trust Val Ward to diagnose the fault and repair it correctly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope you have a great day!
The people at Val Ward are friendly, efficient, and
The people at Val Ward are friendly, efficient, and caring about your vehicle, the waiting area was very clean and offered snacks and drinks while waiting. Keep up the great work
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!