Reviews
Mr. Norman Marcano, the salesman who helped us through
Mr. Norman Marcano, the salesman who helped us through the process of buying our new XT5, was very knowledgeable and helpful. He made our entire afternoon stress free. I would send my friends to see him. I give him 5 Stars for his customer service. Norman was professional but at the same time, he was friendly and put us at ease.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
As always Griffin and the dealership are top notch!
As always Griffin and the dealership are top notch! Very professional and quick to respond to questions. Highly recommended. And will be back again for our next vehicle!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Griffin was excellent.
Griffin was excellent. Professional, honest and easy to work with. Made everything smooth and simple and best of all, good deal done quickly
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Dave did a great job getting my service completed at
Dave did a great job getting my service completed at quick and professional manner. I also saved money as he took the time to look at my warranty which covered my repair. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
They kept me up to date and was able to drive the loaner.
They kept me up to date and was able to drive the loaner. Really appreciate the service department and Karina!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. Thank you again for choosing Val Ward Cadillac, Inc. and we hope to see you again.
Excellent service!
Excellent service!! That’s why I keep coming back! Bill Griffith is a professional and knows exactly what I like. It’s great when people learn your likes and dislikes. I truly wouldn’t go anywhere else. Thank you Bill, Lisa and Jane for outstanding service through the years!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
It was a pleasure purchasing a vehicle at Val Ward
It was a pleasure purchasing a vehicle at Val Ward Cadillac. The SUV is exactly what I wanted and it was a wonderful experience working with Jose and Sam . They both spent a lot of time with me making sure that all my questions were answered. Thanks to all of you ! I highly recommend Val Ward Cadillac .. Great dealership-Outstanding service …….
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
Service advisor, Karina, was very knowledgeable,
Service advisor, Karina, was very knowledgeable, professional and made the experience less stressful! Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. If you're ever in need of more help, please let us know!
Jamie was pleasant and professional.
Jamie was pleasant and professional. The repairs on my Cadillac were done quickly . It was a good experience overall.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind review; we are happy to pass along your comments to Jamie here at Val Ward Cadillac, Inc.! We look forward to your next visit! Take care!
Quick response and scheduled appointment right away.
Quick response and scheduled appointment right away. Great customer service. Listens to concerns and address them.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your satisfaction is important to us, so we want to sincerely thank you for choosing Val Ward Cadillac, Inc. and we hope to see you again soon!