Reviews
Julio was so kind and explained everything about the car.
Julio was so kind and explained everything about the car. The paperwork went smoothly and quickly.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc.. Thank you again for choosing Val Ward Cadillac, Inc. and we hope to see you again.
Bought a preowned Cadillac from Val Ward Cadillac.
Bought a preowned Cadillac from Val Ward Cadillac. Had an issue with the air conditioner. Returned to the dealer and was given a loaner car while the repairs were made. The dealership went the extra mile to assure that the repairs were done correctly and completely. I appreciate that the dealership was not willing to take the cheap and easy(temporary) fix of evacuate and refill the system. They repaired the complete system! I am not easily impressed; Val Ward Cadillac has impressed me! I highly recommend them.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
Great experience with Julio M.
Great experience with Julio M. Gentleman and not a salesman. Not pushy! Friendly and personalable. Passionate about his job.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Okay ok okay ok okay ok okay ok okay ok okay ok okay ok
Okay ok okay ok okay ok okay ok okay ok okay ok okay ok okay ok okay ok okay
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you taking the time to leave us this feedback. We hope you have a great day!
Best buying experience!
Best buying experience! No pressure, no waiting around... we were in and out in under 2 hours with a trade! Thank you Gary Pratt, you were awesome!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Very caring and helpful adviser.
Very caring and helpful adviser. Takes time to explain issues to make sure your vehicle is safe
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
Great communication and service from Dave.
Great communication and service from Dave. Fast service and explanation of all work needed to be done. Look forward to next appointment.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind review; we are happy to pass along your comments to the team here at Val Ward Cadillac, Inc.! If you have any further questions, please give us a call. We're always happy to help!
Prompt, courteous service.
Prompt, courteous service. Clean waiting area with beverages and snacks. On-time appointment and delivery. Free WiFi and car wash.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
Very knowledgeable about their products and very helpful
Very knowledgeable about their products and very helpful and friendly. Beautiful facility and very neat and clean.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!
Scheduled a routine maintenance appointment online which
Scheduled a routine maintenance appointment online which was very convenient. An outstanding recall and some additional recommended services based on vehicle mileage were also addressed at this time. The work was performed in a reasonable amount of time while I waited in the customer lounge. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!