Reviews
Always fantastic service!
Always fantastic service! Bill is the best, it'll be sad to see him retire. Good luck in your retirement!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
No pressure sales.
No pressure sales. Personable and friendly sales people. Sam Vince was very helpful and knowledgeable.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your kind review; we are happy to pass along your comments to the team here at Val Ward Cadillac, Inc.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Best dealer experience ever!
Best dealer experience ever! They were easy to work with and didn’t waist our time like others have. Gary was a pleasure to deal with and took great care of us. Negotiations went smoothly, fair pricing and a reasonable offer for our trade in. After purchasing many cars both used and new over the years, this is our third vehicle from this dealer and have always been satisfied. I highly recommend using them for your vehicle needs. Thank you! Larry and Jennie
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Our staff is committed to providing each of our clients with the best automotive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Fast service, Jane, the best service adv in town.
Fast service, Jane, the best service adv in town. She call the warranty and solve all my issues
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy you found our staff to be so supportive during your experience here at Val Ward Cadillac, Inc. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
always fantastic service love dealing with Bill.
always fantastic service love dealing with Bill. I’m just sorry that he is retiring but will continue my. to buy vehicles, Val Ward this is my 5 Vehicle from them Thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Always a pleasant experience coming to Val Ward for my
Always a pleasant experience coming to Val Ward for my service. Dave MccKinney has been my service advisor since day one and I'm very satisfied with the service I receive.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
After receiving notice of a recall on our 2024 Cadillac
After receiving notice of a recall on our 2024 Cadillac LYRIQ we made an appointment through the app. Karina Gomez our service representative was and always has been great to work with. The entire service team does great work whenever we need service on our vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
Very satisfied with both Jane and Dave for handling my
Very satisfied with both Jane and Dave for handling my service needs.Very professional and courteous.Thank you so much for keeping me informed during my wait in the lobby.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
I received great service at Val Ward, the people are
I received great service at Val Ward, the people are professional and courteous. My service advisor kept me updated on my vehicle service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
I was very pleased with my experience at Val Ward
I was very pleased with my experience at Val Ward Cadillac. I was provided with a courtesy car to get me to my dialysis appointment while mine was being worked on!! David McKinney was friendly and easy to talk to and really understood my concerns. If I need anything else I will definitely call David at Val Ward Cadillac
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!