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Scanlon Acura

(428 reviews)
Visit Scanlon Acura
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:30am–5:30pm
Tuesday 8:00am–8:00pm 7:30am–5:30pm
Wednesday 8:00am–8:00pm 7:30am–5:30pm
Thursday 8:00am–8:00pm 7:30am–5:30pm
Friday 8:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
New (239) 491-0444 (239) 491-0444
Used (239) 491-0550 (239) 491-0550
Service (239) 491-0396 (239) 491-0396

Reviews

(428 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Scanlon Acura from DealerRater.

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Outstanding

For a new car purchase that was made easy and flawless. Thanks Phil and Robin for all your help with our 2019 MDX. Wish all car purchase could have gone this easy. Your service department is outstanding with the accelerated service which is fast and convenient and the loaner vehicles are a plus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Purchased new car

Sales person Jesse Sellers was outstanding. John Gallman initially greeted me with respect. Jesse went out of his way to make me feel comfortable and satisfied with my purchase. He never made me feel rushed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Car buying can be a good experience.

Our car buying experience was exactly what buying a car should be for consumers. Everybody at the dealership was fair, professional, personable, and accommodating. After contacting Sam about a car we were interested in, our deal was complete in less than hour by phone. It was worth the drive from Jacksonville to Ft. Myers to purchase from this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Out of Town Purchase Experience

Salesman Zoran - offered me great customer service. He made it clear he wanted my business and his actions showed it. He gave me candid clarity when I questioned, "questionable" advertising. Purchasing a vehicle almost 700 miles away was a big deal for me. I had no one in the Fort Myers area to go and check out the vehicle for me in person. All I had were pictures and a video. With that, I was relying on the integrity of the dealer as a whole. I asked for an OTD price and was given one with a little bit of rm to make a fair deal. After I finally decided to go with the deal a few days later I flew down and was picked up from the airport by Zoran. I completed the paperwork and was on the road for my 10hr drive back to the Carolinas. I was and currently still happy with my 2016 MDX purchase. Would I purchase from the dealer again - YES! Would I go with Zoran - Yes!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the candid review about your shopping experience here at Scanlon Acura. We are so glad you found our vehicle and felt it was worth the trip to buy it from us. Enjoy!

Top Notch Salesman

I stopped by to test drive a 2019 RDX and was helped by Zoran. This young man was extremely helpful and professional. He knew his product thoroughly and shared this information in a concise way. He anticipated my concerns and provided a test drive that highlighted the cars best features. Zoran is one of the best car salesmen I’ve ever dealt with.He allowed product to sell itself. Kudos

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

We will give Zoran Kudos for your review! Thank you for sharing the experience with all of us online. Enjoy your new RDX

Great Experience-Smooth Transaction

Zoran and the sales team did a fantastic job earning my business. Seriously, a very easy transaction and congratulations to all involved. You by far exceeded my expectations and look forward to working with the entire Scanlon team again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Experience

It was true what they say, I did "get a deal I felt good about". Everyone was amazingly nice and professional. This was my fourth Acura with this dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very Professional Sales Consultant

My wife and I were on the market for a new car but had yet decided what type of vehicle to purchase. We were very pleased with our sales consultant Zoran Micevski. Zoran was very polite and knowledgeable and it was very obvious that he cares about his customers. He was not just trying to sell us a car, he wanted to make sure we would be happy should we decide to purchase from Scanlon. As it turns out, we did not purchase from Scanlon Acura because we ran across a different type of vehicle at another dealership that better served our needs. We really enjoyed dealing with Zoran and wish things would have worked out but I'm sure that at some point in the future we will be doing business with Scanlon Acura. Thank you again Zoran! Joel

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

2019 Acura MDX

I had a wonderful, stress free, easy experience at Scanlon Acura working with Sam! Sam and his team made sure to get the color MDX that I wanted shipped from the east coast FAST, prepared the paperwork so that I could come in and simply sign and be out the door with my new car. He spent time to explain all the features of my car and followed up the following day to mke sure I was satisfied. I will absolutely, without a doubt refer him to anyone looking to become part of the Acura family! I had the 2016 TLX and now the 2019 MDX and I am hooked- there’s no car that compares to Acura!!! Thank you thank you thank you Sam and Scanlon- Happy Holidays to ALL!! Amanda S.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent Salesperson, No pressure, Precision Team!

Very please with the entire purchase form start to finish. The salesperson Sam was Fantastic, easy going, accurately knew his product, and was very accomidating. Dan (The Sales Manager) Was fantastic and was able to work wonders for precisely a Scanlon “deal you’ll feel good about” I would HIGHLY recommend this dealership and Sales Team. Even the service department was exceptional in information and Honest Guidance regarding the used Car I was purchasing, and they went ABOVE and beyond to be sure I was comfortable with the Car I was Buying (Sam even had the Service team put the car up on the lift to inspect the underbody of the car for total peice of mind) Great job Guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.