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Scanlon Acura

(428 reviews)
Visit Scanlon Acura
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:30am–5:30pm
Tuesday 8:00am–8:00pm 7:30am–5:30pm
Wednesday 8:00am–8:00pm 7:30am–5:30pm
Thursday 8:00am–8:00pm 7:30am–5:30pm
Friday 8:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
New (239) 491-0444 (239) 491-0444
Used (239) 491-0550 (239) 491-0550
Service (239) 491-0396 (239) 491-0396

Reviews

(428 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Scanlon Acura from DealerRater.

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This has to be tops!

What a great dealer! The salesman was very knowledgeable of the product. He answered all my questions. I had been shopping for a car with more safety features and the RDX sure fit the bill. I'm so glad I waited before buying. The car is beautiful and has been all redesigned to meet my needs. Then the manager came around and made me feel like he wanted me to be a part of this "family." Really!! So pleasantly surprised. Thank you Scanlon Acura!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Entire Experience Great!

This experience was very different from other dealerships that I had been to. To begin with, I was greeted within minutes of exiting my vehicle ( did not have to wait in the 99 degree heat for a salespersons). Charlie was polite, friendly, and had a great personality.......did not come across as one of those high pressure ‘you-will-buy-a-car-today’ salesmen. Also, as a woman, I felt I was treated the same as a man buying a car ( which had not happened at other dealerships). I love my new Acura RDX and this is the place to purchase one!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great People

From beginning to end it was a very pleasant buying experience. Everyone was very professional, knowledgeable and personal. No pressure at any time, just facts.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Amazing Sales service

Very impressed with timely response to my inquiry of a new auto lease, Zoran was very efficient, helpful and did all he could to make me the best deal possible.. He was not the least bit pushy as some sales people are. Excellent service by all. Highly recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great Experience.

Professional and Friendly, Greet you without hovering, answer questions or find the answers. Simplified process. First time in FL I actually enjoyed being at a dealer. Bob and Dan made me comfortable about the sale, Wesley made the finance process so simple and so quick I was out in minutes. I will send everyone I know to this dealership as well as go with my wife when she's ready to upgrade her vehicle. Thank you Bob, Dan, and Wesley. With Regards, Nelson

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

What an amazing experience

After 20+ year buying or leasing cars, Scanlon team (Zorian and Rico) have provided me an excellent service that motivated me to drive two hours from home to enjoy such a remarkable transaction, no stress, quite respectful to my time, all was negotiated via emails and calls and just show up to sign and drive an awesome MDX, but at the same time to had quite friendly conversation with this team and felt for the first time that I was able to enjoy buying a new car.... they stick to their offer and when beyond of what any customer could expect. I went with my family (wife and 3 kids) and they also felt very well taken care of at all time. I'm a professional working in customer service in the aviation industry with over 20 years in similar roles and I will not have any doubt to recommend Scanlon and this remarkable team to anyone. Thank you Zoran and Rico, you guys did awesome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome to work with!

I had been shopping for a RAV4 on cars.com/cargurus.com and knew what I wanted. I found the car at Scanlon. They were incredibly easy to work with and efficient. Since I live in Jacksonville, I had to have salesperson Jesse go over the whole car with me over the phone. I flew down there and completed the buying process in an hour and on my way back to Jax. Great experience and I got a great price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Customer Service

The manager and sales representative stayed after hours to work with us, answered all of our questions, and gave us the best deal we could find. Loved that we got a tour of the service department, and our sales representative took time to explain all of the features of our new car. Free car washes and oil changes are a great bonus!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great dealership to work with

We purchased a 2018 Acura MDX with the Advantage package in May, and we love it! It handles well, gets good mileage, 25+, and is fun to drive. We were switching from a sedan to a SUV, and knew that we wanted a bigger size vehicle. The team at Scanlon found the vehicle we wanted, and delivered it in the timeframe promised. We found their customer service to go beyond other dealerships we talked to; and they even filled the gas tank before we drove it off the lot. We will definitely go back to Scanlon the next time we want to change vehicles. You should too, try them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing customer service

Every person I felt with from sales to finance to detail were polite, honest, and understanding. They made the process smooth and was there less than three hours leaving with a car. Thank you Phil! Thank you Jessie, Rico, and Brian

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.