Reviews
New MDX online purchase - great value & easy process
Scanlon offered a great value on our new MDX AWD Tech which got us talking to Charlie Broussard directly. Charlie and Scanlon offered a low stress buying experience and delivered what we wanted. When we arrived to process the paperwork and pick up the vehicle, there was no hard sell on options and extras, and Charlie took his time providing us an orientation on all the tech functions - including pairing cell phones and understanding all the navigation and driving safety features. We left with a good understanding of our vehicle and their dealership services available.
- Customer service —
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate it when someone spends the time to write a review like this. Car sales can be high pressure. We are glad you enjoyed your experience here.
Great Experience!
This is a fabulous dealership. Michael Messina made leasing a car a wonderful experience - I never thought I would say that based on my previous experiences at other dealers! I searched for months in both Naples and Ft. Myers and highly recommend this dealer. If you live in Naples, it is worth the little drive, you will not be disappointed!
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the fantastic review, and for telling others it is worth the drive up from Naples! ;-)
Excellent Dealer Experience
We found Scanlon Acura and their team to be outstanding and honest. Charlie and Dan were very informative and true to their word on pricing and the total time spent in purchasing a new car was less than 2 hours. We would highly recommend this dealer and Charlie and Dan to anyone seeking a new Acura.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent experience purchasing our Acura MDX
No high pressure sales here, truly professional as well as very good about answering all questions. We would highly recommend our salesman Mike Messina, at Scanlon Acura.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Another excellent hassle free leasing experience.
This is my second time leasing with Acura, twice Jesse has been my sales representative and he has been wonderful. Jessie is knowledgeable, helpful, honest, and made the entire experience excellent and hassle free.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful Experience
I purchased a used Acura MDX from another dealership, however came to Scanlon for routine maintenance. Their service department rocks! While there on a routine visit I wanted to trade in my 2014 for a newer used model. I was fortunate enough to have Charlie Broussard as my salesperson and what a great experience! He is not only professional, friendly and great to work with but knows his "stuff" when it comes to inventory and features. I ended up with a 2016 MDX and he was in constant communication with me working a deal that I believe was fair to all. The financing with Mark Giuliano was a breeze and everyone I came in contact with was great. I would recommend Charlie and this dealership to anyone looking for not only an Acura, but a used vehicle as well. Thanks to you all!
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Stress-free Car Sales
My fiancé and I had the pleasure of purchasing a car from Sam OrisDeRoa. He was extremely knowledgeable about the vehicle we chose and was able to provide us any information we asked about without having to look it up. When we got inside to talk numbers, Rico Manley, the sales manager, approached us with no pressure and helped our starving daughter to some Cheez-It’s and brownies. Car buying should be an enjoyable experience. Think about how much time you spend in your car, you want the first memory of it to be a good one. Scanlon Acura was able to deliver that happy first memory and we will forever be thankful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the great recap of what is important when buying a car. From our family to yours: enjoy your new vehicle! We are grateful for your review.
Great Atmosphere
I had a great car buying experience. Frank and Rico were incredibly helpful and they really worked with me to get me in the car that I wanted.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are very glad you got what you wanted, AND a great experience. This is our goal for all of our clients. We hope you choose us again the next time a need arises. Thank you for the review.
Great Effort and Pleasant Outcome
This was a tough transaction for all involved. Vehicle was not available locally, within the state, or even within many states that were searched. A very fair price was offered, no need for negotiation, and the first attempt at getting the vehicle proceeded. Couldn't find it; deposit returned immediately with no hassle. Within 24 hours Dan and Charlie both called saying they would not give up and if we were still interested they would keep trying to locate what we wanted (even though they had already returned the deposit!). Sure enough a few days later they had found the car, shipped it in, and maintained the original price. Herculean effort! They really did work hard for us. Delivery and "training" was great. No dealer I've ever dealt with has provided this level of customer service. Simply outstanding. And of course the MDX speaks for itself.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It is not often you hear the term Herculean efforts and car dealership, but wow we'll take the compliment! Thank you for sharing your experience with us. We are always glad to make dreams come true. Enjoy the new vehicle.
awesome.
recently bought a used 2011 Acura TSX from here, everyone was incredibly helpful. my salesman was Bob Cohan, great guy. not too pushy, answered any and all of my questions. 10/10 highly recommend, if you’re in fort myers looking to buy an acura go to scanlon and ask for bob!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for letting as know Bob took great care of you! We hope to see you for a carwash soon.