Reviews
It was a great experience buying a vehicle here at...
It was a great experience buying a vehicle here at Scanlon, Mr Wagner was a real professional.ALL guestions were taken care of from purchase to shipping a great pleasure and will recommend anyone to Scanlon Great people Thanks again
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Scanlon Lexus is the greatest car dealership in the...
Scanlon Lexus is the greatest car dealership in the world! Ken Lucas and Robin Francis made my car buying experience beyond comfortable. If you don't buy a car from Scanlon Lexus you're crazy. Best customer service ever. Best dealership ever.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I spoke with Paul Melendez when I called Scanlon Lexus...
I spoke with Paul Melendez when I called Scanlon Lexus about a specific vehicle they had. We arranged for a time to meet at the dealership and from the minute I walked in the door and shook his hand, he was very nice, very sincere and really went out of his way to be helpful and answer all my questions, every time. Although my purchase was a used car, Paul (and Marc Wozny) really spent what I felt was a lot of time working with me, answering all my questions and making sure I was happy with the car - I appreciate that. I would definitely recommend Paul, Marc and Scanlon Lexus.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This Was an Excellent car buying experience. They were...
This Was an Excellent car buying experience. They were Very respectful of customers' needs and wants. Not pushy in any fashion. And I have owned a lot of cars!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Friends advised me that Scanlon Lexus was the best...
Friends advised me that Scanlon Lexus was the best dealership in the Southwest Florida area. So, when looking for a new car I visited Scanlon and found the recommendation accurate. I was well treated in every way by all the associates I met. Ken Lucas was very helpful and got us into an ES300 hybrid.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ray Mathews is extremely professional and worked very...
Ray Mathews is extremely professional and worked very hard to obtain the vehicle which suited my needs. Susann Nogales working with ray made the deal happen they both are problem solvers who assisted me when the sales mgr with his lack of people skills and poor attitude allowed me to cancel the deal and leave. Ray and Suzann both called and convinced me to go back and between the three of us the deal was made. I have purchased or leased about five vehicles from scanlon and always have been more than satisfied. Lexus makes a great product and employees such as these reflect the excellence of Lexus. I have owned eight all together and will not hesitate to return.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Friends advised me that Scanlon Lexus was the best...
Friends advised me that Scanlon Lexus was the best dealership in the Southwest Florida area. So, when looking for a new car I visited Scanlon and found the recommendation accurate. I was well treated in every way by all the associates I met. Mr. Ray Matthews was exceptional in his concern for my need and answered every question I had. At Mr. Mathews request various managers participated in the analysis of my trade-in of my car to my satisfaction. The result was my purchase of a new Lexus of an uncommon type. To my amazement the new car manager found the car and we completed the exchange in record time. I have no complaints or criticism of any kind and would not hesitate to do more business with Scanlon Lexus.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is our 2nd pre-owned Lexus bought at this...
This is our 2nd pre-owned Lexus bought at this dealership. Ray Matthews (whom sold us our first Lexus) worked VERY HARD at getting us this car at a price I was willing to pay! I LOVE our new car and enjoy the ride. The new building they are in is Wonderful and beautiful. All the staff were friendly and not pushy, which is why we enjoy buying from this dealership! I thank Ray for his time and wanting us to be HAPPY with our decision. Anyone looking to buy a really good used car should check this dealership out! I give you a 10+++ for a score! Thanks Ray Ron and June Lapointe
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My wife and I dealt with Ray Matthews in connection with...
My wife and I dealt with Ray Matthews in connection with our recent purchase of a certified preowned Lexus SUV. Mr.Matthews was extremely competent and professional throughout the process. Also, we was extremely helpful in explaining all the bells and whistles, as well is in setting up blue tooth, contacts, garage opener, etc. I very good experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Paul did a fantastic job working with us. He was very...
Paul did a fantastic job working with us. He was very friendly and willing to find answers to all of our questions. This is our family's fourth Lexus and third RX. When we need another Lexus, we will be back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car