Germain Lexus of Naples

I was so impressed from start to finish. My son took the car to be serviced the last time for me and dealt with John McCloskey who he glowingly praised. I had Dave McKinney as my service advisor and I was extremely pleased with his help. The facility was exceptional and everyone there was welcoming. This dealership is represented by fine people and has won me over as a customer!

Great service at Germain Lexus--honest, fair pricing, and knowledgeable maintenance and repairs. Keeps me coming back to buy cars frim them! A low pressure dealership.

please give Beverly Coppola two things A promotion and substancial pay increase. She is a fantastic person to have as one of your people. She is somebody you need to take care of for the quality of the dealership. Few and far between . Thank you for your work Ms Coppola

John McCloskey is very professional, knowledgeable and very efficient. John has been our service advisor for the past five years and he has always been EXCELLENT.

The whole service team does a very professional job, explains repairs in understandable terms an is courteous, prompt and respectful of client's time. Particularly, Danny Resinik, Service Rep, and Juan in Detail are excellent representatives of your dealership.

Jason was great asked for out the door pricing before arriving as I was shopping around for a specific vehicle. He provided a quote and no gimmicks or BS upon arrival. Inside of the dealership was also very nice. Pleasure doing business and highly recommended.

Beverly Coppola (MY service writer) gave me great service and went out of her way to make sure I was a satisfied client. I feel she had my best interest at heart.

Having my car in for routine service was a quick and easy process. My call was answered quickly and I was transferred to the service department where I was able to schedule a time that fit my schedule. Upon arriving I was quickly met in the service bay and within a few minutes, Luke Allen met me in the lounge to discuss what I was having done. He advised me that my service would take approximately one hour and at the end of the hour he reappeared and handed me my keys and I was on my way. As I was there during my lunch hour the wrapped sandwiches were a great addition!

Beverly Coppola is an asset to Germain Lexus . She will keep you informed on the progress of your visit for sevice to your car. Thanks

Beverly Coppola was great to work with and always does a great job of making sure the maintenance process is as smooth as possible. Looking forward to my next service