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Gettel Toyota of Bradenton

(3,300 reviews)
Visit Gettel Toyota of Bradenton
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 7:00am–4:00pm
Sunday 12:00pm–5:00pm Closed
New (941) 866-6223 (941) 866-6223
Used (941) 444-5392 (941) 444-5392
Service (941) 225-2285 (941) 225-2285

Reviews

(3,300 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gettel Toyota of Bradenton from DealerRater.

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Absolutely fantastic!

This was a deal I never expected and all thanks to a terrific salesman, Zak, and the Sales Manager. Honestly, I couldn't refuse their offer and will continue to patronize this dealership. I have owned many Rav 4's...here in FL and in PA. I don't need to hear how great a Toyota is...I already know! However, the personal that Gettel hires...makes the deal! Both men were very professional, courteous, and just a pleasure to deal with! Many thanks for going above and beyond as I truly appreciate everything!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

My experience was extremely pleasant and enjoyable.

Karl kept us within our budget and assisted us in getting the best deal on a brand new vehicle. He was kind, courteous, professional, and polite during both of our visits.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Amazing

I had a great buying experience with this dealership. There were able to get me what I wanted and the price that I wanted. They had good sales representatives.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

False Advertising

I went to Gettel with a coupon for an oil change. They tried to tack on $16 for oil above the quoted price on the coupon. They try to up-sell other services. Unfortunately, they succeeded (after they sold me, they came into the waiting room and did the exact same with another customer...). When I went to pay, they added other shop fees that were not in the quote. Said it is normal to add parts and fees. Not at any other car service I have ever gone to!. So, then they tried to just subtract the incremental fee, and leave the tax charge on the higher total. Three times wrong - and no apology or remorse. Acted like it was my problem. Clearly dishonest. If it was an honest mistake, they would have been apologetic. Will never go back. P.S. The A/C maintenance resulted in a horrible noise from the fan - like they damaged it!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Hightlander

Over all not so bad. Sales person was awesome (chad) its only 2 thinks i have to complain about and one of them its a safety use wish i am i lil worried about. And that's the tire on my highlinder acording to sale person tires have to be at lease 50% to be a toyota certified vehicle. Well the to on the back are like brand new but the 2 in the front pretty bad they are not 50%% for sure. I was with my family driving to sarasota the other day and it have rain a lil bit at i stop on a traffic light and the suv slide a lil bit and there are not cheap to replace. The other issue was how much they value my car as a trade in well they us the lowest they can't to make the most they can. Well understood its a business they need to make money but my car was in very good shape in the low side i was words at least 500 more. But i need it a suv fast. So i have to settle with wet even i can. Other than that good experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Exceptiona!..l and Awesome customer service!

My sales Personnel was very helpful very patient with us. He answer all our questions. We didn't intend to buy that day but then we got a great offer we couldn't resist and we are very pleased and we will go back again if we ever need to. Great work everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience w/Jon

We just went in for a test drive and Jon took such good care of us we ended up leaving w/an amazing RAV4! Jon and the finance guys Kimo and Carlos were awesome! Great experience!!! No haggling and got us the deal we were looking for!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Customer service

Theo is an outstanding working he was very helpful and kind in helping search for a vehicle great worker He wasn't to pushy and very knowledgeable about the cars on the lot and knew which one would best fit my needs as to what I was looking for

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome Experience

I came in with hopes of find a car that was in my budget, and gasoline friendly, I got excellent service and a car that I'm in love with. The team stayed after closing to make sure I got on the road with my new car. They are awesome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Toyota Sienna XL Repair of Power Struts on Rear Dr

The service here is outstanding. They are quick and they estimate how much time it will take. Generally I don't have to wait the full time that they told me it would take to repair or service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your review. We are so happy you had such an amazing experience with our service department. We strive to make sure each guest has a positive experience in each and every department. Sincerely, Selena Marlow, Customer Service Relations, 941-777-1613, Gettel Toyota of Bradenton.