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Jenkins Acura

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (113 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–8:00pm 8:00am–3:00pm
Sunday 10:00am–6:00pm Closed
2024 consumer dealer award
View 4 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (113 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jenkins Acura from DealerRater.

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Mrs. Ann Feterle

As always service was excellent and the staff was super friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for trusting Jenkins Acura with the maintenance of your vehicle. We appreciate your business and your referrals mean the world to us!

Reliable Service

General service and equipment check. All is well. Thanks..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for trusting Jenkins Acura with the maintenance of your vehicle. We appreciate your business and this 5 Star rating. Your referrals mean the world to us!

New Car Purchase At Jenkins Acura Ocala, FL.

The process of buying a car is a very long and time-consuming. Jenkins Acura should put thought into streamlining this process...one way is by flow charting the car buying process at Jenkins Acura. This is the second Acura RDX my wife and I purchased from Jenkins with both process' taking the better part of five hours.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Jim, thank you for the 5 Star Rating! We certainly appreciate your business and look forward to seeing you around the dealership.

Three Cheers for Jenkins Acura

Leadership, Sales & Service... I am a huge fan of Jenkins Acura. Karl (Sales) Bobby & Robbie (Service) are the best. Mr. David Jenkins is also a great community member, philanthropist and neighbor.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the positive review. We appreciate you being part of the Jenkins Acura Family!

2016 Acura RDX

Stephen O'John did a great job for us & all were very helpful ; but surprised cargo cover not included

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the 5 Star Rating! We appreciate your business. Your referrals mean the world to us!

Car in for service

Service dept will keep us in purchasing further Acura's.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the 5-Star Rating! We appreciate you trusting us with the maintenance of your vehicle and choosing to be part of the Jenkins Acura Family!

Great buying experience.

Great experience! Polite and well informed staff. No pressure, reasonable pricing. Highly recommended!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the 5-star rating! We appreciate your business. Your recommendations mean the world to us!

Really good experience

We just bought a new TLX from here and from start to finish, we had a good experience. We would definitely recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the 5-Star Rating. We appreciate your business. Welcome to the Jenkins Family!

Smith

Always very courteous and does what they say that they will do.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for trusting us with the maintenance of your vehicle! We appreciate your business.

Love my new Hyundai....

The customer service is EXCELLENT. From the Sales department to Finance, I'm completely satisfied with my 2012 Hyundai Accent. Ask for Mark Nelson. He handled everything promptly and efficiently. We just stop at Jenkins Acura for a question, and same night drove my 2012 Hyundai Accent home. I'm very happy and pleased with my purchased. Overall Review: 10+ stars

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Welcome to the Jenkins Family! We appreciate your business and this 5-star rating.