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Jenkins Acura

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (113 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–8:00pm 8:00am–3:00pm
Sunday 10:00am–6:00pm Closed
2024 consumer dealer award
View 4 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (113 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jenkins Acura from DealerRater.

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The Jenkins' Dynamic Duo

I have been wanting to upgrade to a better vehicle for a while, when I came by to look at some of the used vehicles yesterday I met Sterling and through her, Sonny. They both helped me out a lot with Sterling setting up a convenient appointment and detailing everything I would need to make a purchase. Honestly going into the appointment with Sonny I had no intention of leaving Jenkins Acura with a new car, but I did. Not because I felt I had no option but because I was given the best option. Now I am the happy owner of 2011 Chevy Impala and feel like a balla! Thanks again for Sterling's invaluable advice and Sonny's commitment. I would gladly recommend my friends and family to Jenkins Acura.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the glowing review! We appreciate your business. Welcome to the Jenkins Acura Family!

review of Acura dealer

Jason is awesome! We were out just to look at a new vehicle. We also were going to look at the Toyota's. Chose these dealers because we are both older and did NOT want to drive to Orlando for service. We only made it as far as Jenkins Acura because we loved the SUV that we drove and the salesperson we were dealing with. Honda has such a good reputation that we were almost sure we would be more than happy with a new Acura! The price and trade in seemed fair so we were sold and ended up buying the new Acura RDX! Love it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for trusting us with your vehicle purchase. Welcome to the Jenkins Acura Family!

An excellent experience!

This was the BEST car buying experience we have had. The staff was friendly, knowledgeable, and right on target in meeting our needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the 5 Star Rating! Your referrals mean the world to us!

June Service 2016

Top quality service at reasonable prices. Courteous, attentive staff. Clean, attractive showroom.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the 5 Star Rating. We appreciate you trusting Jenkins Acura with all your automotive needs!

Experience with dealership @ Jenkins Acura

Friendly, caring will to work with you, can't sat enough about Sonny!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the kind words and positive review! Sonny is a great asset to our dealership. We appreciate you being part of the Jenkins Acura Family!

Anthony and Sandra Mariniello

Karl Dejean exemplified what an extraordinary Sales and Leasing Consultant should. He was articulate,caring and most informative . Karl was always most concerned that we were knowledgable about our selection and how to use all the "bells and whistles" associated with the car. Karl even took the time to travel to our home in the evening to connect our garage door opener. We are truly delighted to have him as our consultant and know he will be there if a question arises. We have been using Jenkin's Acura for years. We love the Service Department have and high regards for Bobby Craft.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Mr. and Mrs. Mariniello, thank you for sharing your thoughts about Jenkins Acura. We are delighted to see a 5 Star Rating from you. We appreciate you being part of the Jenkins Acura Family for sales and service. Your trust and referrals mean the world to us!

Acura MDX

This is our second Acura from this dealer. We worked with Sean Nichols who went above and beyond to get everything we wanted. He is always greeting people with a smile and takes the time to answers all questions patiently. Any car we buy will be from Sean

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Mark, for sharing about your purchase experience at Jenkins Acura. It's no surprise Sean is one of our top sales professionals and we're glad he didn't disappoint you. We appreciate you trusting us and being part of the Jenkins Acura Family!

Warranty service

Great dealership ! Don't have time to put at least 50 characters in here. Give me a break.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the 5 Star Rating, Theresa! We appreciate you trusting us with the maintenance of your vehicle. Your referrals mean the world to us!

No title .

Bobby in service department has servcised my car for several years . I trust him and that's the most important thing in car service .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for trusting Jenkins Acura with the maintenance of your vehicle. We appreciate this 5 Star Rating and your referrals mean the world to us!

New 2017 RDX

I went to Buchanan Jenkins Acura to look at buying an RDX. The entire process went so smoothly. All of the staff were helpful, friendly, and funny. Great customer service at this location. I would recommend to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for the 5 Star Rating. We appreciate your business and your referrals mean the world to us!