Reviews
New Lexus purchase
Very patient and knowledgeable. Spent long time explaining options.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Cathleen Crumpton, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
Lexus Service
Had a very good experience when having car serviced. Very efficient and quick
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Andrew Outzen, we're glad to hear you enjoyed your visit. We do hope we can be of assistance in the future. Take care!
Review about auto service
Everything done timely and correctly, service advisor was honest in all that was explained about the required service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello James Lewis, we appreciate you taking the time to leave us this feedback. Thanks again for taking the time to leave us this information about your recent visit. Take care!
Harris RC
In and out in 30 min. Explained everything that was behind done at my 6 month service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Cedric Harris, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus of Birmingham. We hope to see you soon!
Best service ever. Love Ron Anderson
I had a recall on my Lexus GS350. I was handled swiftly and well. As always! Love service at my dealership
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Bonnie Phelan, thank you for the high star rating! We hope to see you soon!
es350
good overall experience. would refer friends. will be back
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Richard I, we're happy to hear you had such a positive experience with our team! Thanks again for the recommendation, and have an amazing day!
Car seeviced
Great service and everyone was so attentive. Thanks LEXUS!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Joe Shields, we really appreciate your feedback! We can't wait to see you again, have a great day.
Jo Cecil
Was greeted by Gary Mugnier when we walked in the door. He listened to what type of SUV we wanted and gave information on SUV's available. We then were able to drive the RX350 and was shown all the features available on this particular model. He was very helpful choosing colors and finding us the right one. He never seemed upset when we changed our minds about colors, features or even trying a smaller SUV.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Arvel Cecil, we are glad we could help! If you're ever in need of more help, please let us know!
Service visit
Very quick professional service. Alex was great! This was first service visit on new car and Alex was helpful explaining operation of a few features.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Lexus of Birmingham
Was having my 35,000 mile check. All was good! It only took an hour so I waited in the waiting area.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Katherine Kettig, your satisfaction is our top priority.