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Marshal Mize Ford

(1,617 reviews)
Visit Marshal Mize Ford
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award

Reviews

(1,617 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Marshal Mize Ford from DealerRater.

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Staff very professional and friendly. They always take...

Staff very professional and friendly. They always take good care of my car. I highly recommend taking your car there for services.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

After I arrived II was quickly checked in and the work...

After I arrived II was quickly checked in and the work was completed quicker than was estimated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fast, helpful, easy. Made it a pleasant experience. I...

Fast, helpful, easy. Made it a pleasant experience. I recommend Marshall Mize to everyone. From salesman to finance, best service ever! I looked at several dealers and MM was the best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great service department, I recently purchased a used...

Great service department, I recently purchased a used vehicle from Marshal Mize Ford and they took care of all my concerns and issues promptly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Easy scheduling service, on time appt, professional,...

Easy scheduling service, on time appt, professional, knowledgeable, courteous and great customer service with service associate Cody providing excellent communication as to service needs..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service, always put the customers first. Honestly...

Great service, always put the customers first. Honestly inform me of my options and the costs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This is the 3rd car I have bought from Danny Watkins....

This is the 3rd car I have bought from Danny Watkins. Great and easy experience during the sales

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

i have been receiving letters from Marshall Mize stateing...

i have been receiving letters from Marshall Mize stateing how they could give me a 2021 Escape SE with the trade in of my 2017 Escape SE and cut my payments by $86 per month. on arrival we we met by the least informed salesman I have ever had the opportunity to deal with don’t remember his name but he said he was brought to Marshall Mize from a Georgia dealership. To cut it short the best that they could do was get my payments several dollars more than current payments. Needless to say I will never set foot in Marshall Mize again. I went straight to Nissan East was greeted by a very friendly and knowledgeable sales person had new car in less than hour 2021 Nissan Rogue with payments I was looking for. nissan East offered me 5,000 more for my Escape than did Marshall Mize. i will definitely be taking any future business to Nisssn East.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

will never set a foot back in Marshall Mize

Fast, efficient and courteous service. Scheduled...

Fast, efficient and courteous service. Scheduled appointment on line, easy to use ap. I would recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Service. Fast and as efficient as always. In and...

Great Service. Fast and as efficient as always. In and out in less than one hour

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.