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Marshal Mize Ford

(1,607 reviews)
Visit Marshal Mize Ford
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award

Reviews

(1,607 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Marshal Mize Ford from DealerRater.

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Sales & service

Bought my car there and always get it serviced at Mize. Can’t ask for a better experience. Every one I have interacted with has gone above and beyond what a reasonable person would expect.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great service visit!

The service center was convenient and comfortable. The technician was knowledgeable and provided excellent information and recommendations. Service time was less than anticipated. Checkout was efficient and fast with vehicle readily available. Thanks for the excellent experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very good selection

Sales were helpful in selecting vehicle and made purchase simple. Selection and knowledge of vehicle was good as well as time of purchase. Location of dealership and rating if service is a plus.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Oil change & service

I was very pleased with the friendliness of the staff. The service work did not take longer than I imagined. The customer lounge was very clean & inviting.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good Personal Service

Great personal service from the greeting as I drove in - to the personalized shuttle over to my business and then the personalized service of walking me to my car and opening my door as I left.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent

Sebastian is a one of a kind salesman. He is so upbeat and straight forward. He will do whatever it takes to get you into a vehicle. This dealership is great. If you are looking for a vehicle go see the Marshal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very Happy!!

They had the truck I wanted and Patrick did a great job making sure I got it. My experience working with Patrick was one of the best I've ever had at a car dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Great Dealership

Everything went smoothly as scheduled. No issues and they provided excellent customer service. I take my Ford Explorer there for all of my service needs. I would recommend them to any of my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great experience and everyone was courteous when walking...

Great experience and everyone was courteous when walking down trucks sales person was very knowledgeable and explained our options to help us locate the truck we were looking for managers and service personal were very helpful and I would recommend this dealership and sales person anytime yo

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Johnny Del valle, super guy

Johnny was very helpful and patient with me, Roger was also very friendly and answered lots of questions I had, Thad gave me a better deal on my trade in than the competitor

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.