Wallace Imports of Bristol

We purchased this vehicle a couple of years aga, had lots of issues and wanted to trade in for a USED vehicle. We told them what we wanted but they would not understand. They kept pushing and pushing for us to buy a new car. Also, the trade in value was a joke. We ended up going to carmax and getting six times the amount they were going to give. I would NOT RECCOMMEND going here. The are way overpriced and terrible to work with. I would give them a zero if possible

Very Poor experience! They wanted a huge down payment! We spent our whole afternoon waiting for a decision! Definitely a waste of time! I won’t be back!

I bought a 2014 Subaru Outback and "Magic" Mike Greer was my sales representative, he was awesome! When I'm in search of another vehicle I will definitely come back and look for Mike and send anyone who needs a vehicle. Thank you Mike you are the best😊

I had the pleasure of working with Tony Turner on the purchase of my new vehicle. He was patient and very informative. His approach and knowledge made it easy to make a decision. On my next purchase, I’m definitely going to contact Tony first. I highly recommend Tony and Wallace Imports of Bristol.

August 2024 Undoubtably the rudest and incompetent used car salesperson and manager I have ever had the displeasure to meet. The salesperson had absolutely no clue about information on the vehicle he was trying to sell, and the sales manager was THE rudest person I have EVER met in ANY position of sales! I wouldn't buy a vehicle from this organization that hires such deceptive and incompetent people as I experienced at Wallace Subaru of Johnson City, TN. Bottom line, I will NEVER be back and will make sure I spread the word to others! Btw, after leaving Wallace Subaru of Johnson City. I proceeded down the street to another dealership and bought a car and drove it home that very same day. The salespeople were very professional. Since I wasn't doing a trade-in. They even drove my car to my home, which was in another city!

Curtis makes up inflated quotes and wastes customers time. He also has a strange attitude when answering basic questions.

Great people and place to boy from and great sales man there his name Jordan

Manager reached out to us & returned our deposit. Thank you for making things right in the end.

The worst experience ive ever had, i told them everything about my credit in which i was told by tony it would not be a problem until i got there,they even told me to call the credit agencies to unlock my credit which i did, went through everything just to be told they could not do anything.

Best, smoothest, easiest, kindest, non pushy, informative, pleasant, supportive, fastest, experience in buying a car in 42 years of buying vehicles!