Wallace Imports of Bristol

Alex helped me with the purchase my new Subaru Forester. Go see him for great service and great deals! I couldn't be more satisfied with his service.

Wallace Subaru of Bristol is EXTREMELY overpriced. Sure, you can dicker with them to get the price down, but the salespeople are CON ARTISTS, and they kept my "deposit" of $500 after I didn't want to go through with a purchase. (There were NO binding contracts signed at that point, so I was NOT obligated to buy.) The sales "manager" after two days of holding another $200 from me, proceeded to tell me that if I wanted to use my "deposit on another car that I'd like" they would let me. Absolute WORST experience trying to buy a car there. I'm so glad I did not end up purchasing a car with them. Even after losing my money with Wallace, I ended up with a WAY better deal elsewhere.

I purchased a new Sorento from Wallace Kia and had the best car shopping experience I could have hoped for. Gerald Jones and I first spoke on the phone. I explained my situation and what I was hoping to accomplish. I visited the dealership the next day and discussed options. Overnight Gerald not only delivered what he promised, but was able to get me into a new car with huge discounts. I walked away knowing I experienced an honest and straightforward car buying experience. He explained every part of the process and even came in on his day off to finalize the sale. I can’t recommend Gerald or this dealership enough. You won’t be disappointed.

We went in last week to buy our first new car and Brent Morris was a great help. He was knowledge and very willing to work for the deal we wanted and he got it done. He wasn't pushy and I didn't feel like I was getting a lot of the salesman BS that makes buying a car a hassle. Very friendly and professional. Will use them again in the future.

On 7/31 I visited Wallace Imports with the purpose of looking to trade my car. I was met at the door by a man by the name of Gerald Jones. His demeanor and personality were as if he had known me. My husband told him what we were looking for, what we had to trade and the terms we were looking for in a car. we shared our budget requirements and he graciously invited us in. a few hours later, I had my car traded, left with a brand new Kia Forte,a gorgeous car with all the buttons and whistles I need. He met or exceeded every expectation we presented him. If you want a great experience with a new car dealer, without the hidden sales gimmicks in order to sale a car...GO SEE GERALD! this man is on his game!This was a great experience for me. He made us feel like we were family! I was comfortable,at ease, and that meant a lot,,as this is my first brand new car..with 24 miles on it! Thank you Wallace! and most of all...THANK YOU GERALD! WE LOVE YOU. You are an asset to the Wallace Group.

Do not go here to buy a new vehicle. If you do go here you might as well know more than the salesman because they tell you a vehicle has features that aren’t on it in order to get the sale.

I was told the vehicle had features such as Car Net, and back up sensors that it turns out it didn’t have. Even a week later the salesman still tried to tell me I had it on the vehicle. I am very unhappy and will not be referring any business their way.

I would recommend Wallace Imports because of the reception and excellent experience I encountered. Nick was our sales representative. He truly exceeded my expectations in working to assure I could purchase my convertible.

Andrew made the process easy and low pressure. I got my dream car for a great price and no hassle. Highly recommend this dealership and Andrew.

Andy Meyer was so helpful in choosing the best car for me. Everyone at this dealership was helpful and pleasant. The service area is clean and the waiting room is comfortable. One of the best buying experiences I’ve had.