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Landers Ford

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,901 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (1,901 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Landers Ford from DealerRater.

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Good communication

Kept me updated and when the vehicle would be ready

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Ford Explorer

Everyone was friendly, knowledgable and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Landers Ford Experience

I have bought several vehicles from Landers and have been completely satisfied with both my salesperson, Karen Hill, and the service department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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New car buyer

Great experience and service. Staff provided all the help and was courteous throughout the process. Made car buying easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Teacher

Excellent and efficient! The service area is welcoming and all staff are professional and customer focused.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Ford Explorer -William J. Cochran

Job was done quickly and efficiently! I appreciated the fact that they did all the necessary safety checks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great experience for a first time new car buyer

Jason Allen was a great guy to work with and very knowledgeable on the product. He kept me informed at every step and explained the details as we went through the car buying process. This being the first new vehicle I have ever purchased I was a bit nervous going into the whole ordeal but could not have asked for a better experience. I will also recommend Landers for the fact that when I contacted you a month ago and was just starting to look I was not harassed about setting up an appointment like many other local dealerships did. Great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Practice manager

Fast service. Top salesman you could ever want. Very efficient and trustworthy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Lander?s Collierville TN

This is the second Ford we have purchased from Wendell Brown at Landers. Both times, he has made our car-buying experience extremely smooth and pleasant. Wendell is great to work with and makes us feel like our needs and interests come first. He is the consummate professional but with a family-like touch. We will definitely be buying a third car from him, probably as soon as the 2019 models are available.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Beyond Excellent

Fords are the same everywhere. Karen/Julian/Landers are the reason I keep coming back. Their service is beyond excellent. David M

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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