Reviews
Great way to buy a new car
Rick In certainly made this purchase of a new car a very pleasant experience. Shopping on line greatly reduced the pressure usually associated with a new car purchase. Rick was our contact throughout the process and was always very courteous, listened to our concerns and explained the many questions we had about technology and systems. He patiently demonstrated and explained new technology on the vehicle we purchased at a level we could understand.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to hear Rick made sure you had a great experience with us! Thank you for your review. We aim to have every customer leave our lot happy. We look forward to assisting you again in the future.
Good Times
This is the first time I have ever bought a car and did not feel pressured to buy one single person. Everybody was cool and relaxed and I really appreciate that awuth such a serious decision making state of mind that I was in. Thank you principal!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write this 5-star review! We are pleased that you enjoyed your time at our dealership and we hope to see you again in the future!
Great customer service
Steve was very professional and knowledgeable without us feeling rushed or pressured. Richard was also very nice detailed explaining all offers. We would absoleutly return and recommend them to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad you were satisfied with your visit! We appreciate your kind words and we'll be happy to tell Steve and Richard to continue their great service.
Great Experience
I just purchased my third car from Principle. I have always been treated with the upmost respect and would recommend them above any other dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congrats on your new car! It is a pleasure to hear a returning customer continue to have a great experience with our team. We appreciate your continued business and look forward to seeing you again in the future.
Great service, little bit of a wait
Great service! Very glad I was able to get the car I wanted. Everyone was very helpful.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Jen! We appreciate the positive. We here at Principle Toyota live to provide exceptional care everyday, and we will continue to strive in making guests happy as well as getting them through the process quicker!
Very Productive Experience
This was my first car buying experience and hence I was a little bit apprehensive about what to expect. I had made up my mind on a lease and was looking for the right price suiting my budget. Jimmy the sales guy at Principle was the only one who gave me an instant quote when I mentioned the model I was targeting, my credit score, lease term etc. The buying experience was a breeze with Jimmy explaining all the nitty grittys of the process, the car features, prices, financing, service etc. I would definitely recommend this dealership to my friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave an excellent review and recommendation! We are very happy to hear Jimmy provided you with an excellent first-time car buying experience. He is a great man who enjoys going above and beyond for all his customers and will be very happy to hear your kind words. We appreciate your business and look forward to seeing you again in the future.
Professionalism
I was very nervous buying a car by myself and so appreciate the patience that Sandeep Soni had with me. Each time I returned to the dealership with more questions and each time Sandeep answered my questions. He was never in a hurry with me and I appreciate this more than anyone will know. Thank you Sandeep Soni.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the review, Libby! We are very happy to hear Sandeep provided you with an excellent experience. He will be happy to hear your kind words. We appreciate your business and hope to see you again in the future.
Bought a Car
Enjoyed working with Nikki today. The car buying experience can be extremely painful, but she partnered with me today to help sell and buy a car. If I were looking for a car tomorrow, I would definitely ask her to help me all the way through the process!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Billy! It is great to hear that you had a phenomenal experience with us on your most recent car purchase. Niki and everyone here looks forward to seeing you again soon!
Great Car Buying Experience
Sales Consultant Mr Paris Johnson was very patient, courteous, and professional. I was comfortable and relaxed, no stress at all. All my questions were answered without hesitation. I purchased my car 2/26/2016.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the review! We are very happy to hear Paris provided you with a pleasant and excellent experience. We appreciate your business and hope to see you again in the future.
Great!!!
Jason White was professional, knowledgeable, friendly and had a dynamic personality. I will be recommending friends to him. Jason White is the go to man!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your 5-star review! We will be sure to let Jason know that you appreciated his service and we hope to work with you again in the future!