Reviews
Great service
It was a great experience. Especially the driver that had to pick me up at work. He had to stop and change a flat tire when taking me back to the shop to get my car. I can't remember his name but he was a very nice young man that knew his job.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Try em you'll like em.
I feel this is one of the most consistent places to do business with in the Memphis car industry. Keep up the good work.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great customer service, nice people, fast service!
My experience with jim keras chevrolet was excellent, and I was blown away by Mr. Nathan Sweet. I was highly frustrated when I got there from my experience with another dealership. I needed to be in a car that day, and Mr.Nathan made that happen! I got a great deal on my car, and I am highly satisfied. The staff was great as well. Thanks jim keras chevrolet!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service
From the time I purchased my auto 2 years ago from this dealership the service department has been exceptional in servicing my auto.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Friendly staff, nice facility
Nathan Sweet, my sales rep, really listened to me as to my what I wanted and was very friendly and I think if it took me driving every vehicle on the lot to make my decision he would have done it with a smile. My finance manager, Luke Starner, was very friendly and quick and did everything that he could to make sure that I was financed with an excellent rate.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service and very clean faculty
John was such a blessing along with the Chevy family. I was so grateful for all their warm support and making things happen for me. Keep up the great team work. Much love
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great customer service, clean and well keep
Every one I came in contact with was very pleasent the service manager and my service advisor beckuh was nice also yal keep up the good work
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
Everyone there was super helpful and very friendly. I wasn't in the dealership all day like the last time I purchased a new vehicle. (Not your dealership the last time). My salesman was extremely knowledgeable and helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks so much for your feedback, Carla! We are glad that you had such a good experience with the Jim Keras Chevrolet Sales Department. We appreciate your willingness to recommend our dealership to your friends! Safe travels in your new vehicle.
Great services are given here; great staff?
I have been a loyal customer for almost ten years now. My experience with the has always been a good one. I really appreciate the quality care you guys give my vehicle. Thanks a lot
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Nice people and good service !
I had a flat tire that needed to be repaired and a oil change. As always everyone was very helpful and nice.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase