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Jim Keras Chevrolet

(599 reviews)

Reviews

(599 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jim Keras Chevrolet from DealerRater.

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Great Service and People

They were extremely nice and professional. There was a little bit of a wait for a ride, but I really appreciated the ride to and from work to get my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

I like how the service was. And they asked me questions about what was wrong with my car to fix the problem. And I didn't have to wait all day to get the car service. And everyone was so nice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Perfect Everything

Everything about my experience was superb. Matt, Kris, Brad and Trey all worked with me to be sure that I received exactly what I wanted. They are the best!! I've already told three people to go there to purchase their cars and will continue to tell anyone I know that's in the market. Thank you for making the experience as smooth and easy as it could've possibly been!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent Repair and Care

It was convenient to bring my car to the Collision Center for servicing after a driver rear-ended my car at a redlight. My car is back to perfection and looks brand new again! What a nice bonus feature of having it detailed and clean too. Thanks :-)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great experience

I'm familiar with the dealership because I bought a Camaro last year. It was time for a "mommy mobile" because the Camaro was just not child friendly. Lol I knew it wasn't but I had to have it! The staff was soooo nice both experiences. I thoroughly enjoyed working with Randy Cox this time around. He gave me his personal cell # and answered every single question that I had even if he wasn't at work! He was so friendly and knowledgable and helped me get the car that I wanted at the price point I wanted. Truly a very nice fella! I knew exactly what I wanted and unfortunately it wasn't at the dealership. This sweet guy took the time to look for what I wanted with all the bells and whistles, tracked one down, and had it brought there for me! It's people like Randy that truly make a typically stressful experience just like it's an easy every day ordeal. Easy!!! Kudos to that guy! He even remembered my camaro's name after a couple of days passed by while he was tracking down my new Equinox. Who can forget a name like "Sexy B" though? Lol. I've given my parents his name and insist on them having him help them with their near future buying experience. I'll always use Jim Keras from here on out!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Professional service

I was treated with professionalism. My problem couldn't be fixed that day and they put me in a loaner vehicle. I appreciate not having to sit waiting all day to have my vehicle fixed and them respecting my time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Awesome staff and service

The staff and service was very professional. I was very pleased and I'll continue to visit that service department. Excellent staff and service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellent service clean facilities

This is the second vehicle I have bought from Keras, and I have them serviced at Keras - excellent sale staff and service staff

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service

I appreciated that our salesman John was helpful and went above and beyond to ensure that we received the vehicle we wanted....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great buying service process and great service

Everyone here was very helpful unlike gmc down the rd from yal. I was able to get in and get the service I needed, even tho it took a while to find the one I got I was able to locate it with randy cox help. Thanks so much!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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