Reviews
Great Customer Service
I had a great experience at Jim Keras Chevrolet on Covington Pike. Especially with my salesman Almayahi Mr. K. Possibly the best car buying experience I've had at my young age with this being my first care bought solely by me without a co-signer. He helped me out a great deal.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service
I went in before work worried about my vehicle because it was shaking, but after being there less then 2 hours, they had me fixed-up and ready to go. I was so happy that my warranty covered my problem. If I had to do it all over again, I still would have purchased the extended warranty. I am a happy customer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great experience
Explained everything in easy to understand terms. Worked to match and beat other local dealership offers for similar vehicles. Great experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
A definite return customer
It went smooth, all concerns and questions were addressed and resolved and this was the best experience Ive ever had when it comes to buying a vehicle. I was definately satified with the over all situation and will gladly come back again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great associates!
It was amazing! For the first time ever, the sales associate listened to my needs and what I needed budget wise and found the car that works for all I need. Thank you so much Randy Cox and James Arden! I will not buy a car anywhere else now!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service, Friendly Staff
I had a great experience! The staff was extremely friendly, very knowledgeable, and went above and beyond to find the kind of vehicle I was looking for.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
BEST DEALERSHIP IN THE CITY
I did not make an appointment for service (oil change & tire rotation). I just came in and they were able to take me immediately without any problems. Very short wait time. All employees very professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
New purchase
George Gully and the Jim Keras team were excellent! This was the smoothest deal I've ever had. Thanks to all of you for help. We were headed to Destin, Fl with a limited amount to time to look for a vehicle that would suit out family needs and George exceeded our expectations!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
They did a good job of helping me out of my situation. And help me get a good interest rate
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service.
Took care of me and my concerns. Nice surprise charging the car for me, much appreciated. Steve was excellent at keeping me informed of the progress on the car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase