Reviews
Collision Repair
I have always been treated well by Jim Keras Chevrolet staff in Body Shop, Service Dept and Sales Dept. That is the reason I have bought my last 3 cars from Jim Keras.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent customer service
Adam George was a good salesman. He was patient and very polite. He worked with me through this experience considering the fact this was my first brand new car I have ever purchased. I would recommend anyone in my family to Jim keras.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience from sales to signig!
Everyone was great! I felt like they were working to make the best possible deal and even going out of their way to make everything work. I was greeted by the sales manager and right away had a wonderful salesman that was very helpful. The finance manager went out of his way to secure the lowest rate and the final transaction went very smooth. So happy with my purchase and will definitely come back when its time to trade again!! Thanks for the wonderful experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
BEST DEALERSHIP
My salesmen was John Gilleseppe and he was outstanding. He was very informative and also very knowledgeable about the car of my choice. He was also open and honest, which made me feel more at ease about my purchase. He is too be commended for his patience, understanding, and extraordinary customer service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
TRUTH FROM A COMPLETELY SATISFIED CUSTOMER!!!
I went in not knowing what to expect, but John and Luke's service was outstanding. John did EVERYTHING he could to make sure I left COMPLETELY satisfied, and I definitely did. This will be the only dealership I do business with from now on!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service department
Donna Williams in the service dept has always been the most helpful whenever I have needed any service done to any of my vehicles. Don Kelly also has bent over backwards too to make sure my experience has been a pleasant one.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
I initially walked in just to get information. I didn't think my credit was good enough to get anything but i was able to get my current car loan paid off and leave with a 2014 chevy cruze with no money down. There was no high pressure sales tactics and everyone was very friendly. I bought my very first car from jim keras, this is my third and i recommend everyone go there first. Great staff George Gully, James Wright and the young man who handled the finance paperwork were great
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great car buying experience
Jerry Jones was great! He followed up on everything I had a question about and kept me informed about my ordered car!! Everyone I met at your dealership were helpful and very nice.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
GREAT service, Awesome Service Advisor
I took my Chevy in for the 60,000 mile service, my service advisor Vaughn was GREAT, he made sure all my concerns were taken care of and provided me a new car. He make me feel like I am his most important customer and I appreciate it.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
THEY KNOW CAR LOANS
GEORGES KNOWLEGDE OF CAR LOANS IS PRICELESS,EVEN THOUGH I DIDN'T PURCHASE MY CAR FROM HIM I DID GET THE CAR OF MY DREAMS WITH HIS HELP ABOUT LOANS.THANKS GEORGE
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase