Reviews
My “Ascent” journey with Subaru…
Ken was awesome! He took time to tell me about the car even though I came in almost at closing. Ken and Santo stayed until we had everything finished. Thanks for being patient and welcoming me to the Subaru family!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Fine Folks - Thanks!!
Accepted a minimal lead time change in appointment due to unusual circumstances. Was very impressed with the friendliness, concern for my vehicle’s needs and their timeliness. The difference was good enough that I will consider making the extra drive for my next maintenance.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bachman is the best!!!
The Bachman’s are well respected,honest, caring, giving people—it shows in their dealership. Employees seem to love their jobs—they are courteous, kind , helpful, professional when you check in to when you check out.Susan Whelan—service advisor is excellent-the best I have ever dealt with. Dealership is well organized and clean. 5 stars on everything! Bachman dealership is definitely an asset to the community Thank you Bachman Chevrolet!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the kind words Gary! We are happy to help with your vehicle needs!
The customer service was very professional and friendly....
The customer service was very professional and friendly. Required repair was completed in a very timely manner
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for trusting us with your vehicle! We look forward to working with you in the future!
Highly Recommend
Very timely response and communication. Chris was great to work with and very accommodating and understanding. Chris seemed to really enjoy working there as did everyone else I came in contact with. The whole process was easy and enjoyable, would recommend to anyone looking to do business with nice people
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the 5 star review! We are happy to see Chris made your experience an enjoyable one!
As has almost always been the case, this was a quick no...
As has almost always been the case, this was a quick no problem experience. The work performed was exactly as was expected.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bachman continues to deliver for me
Bachman has delivered for me several times, my salesman and the staff has continued to be professional and treat me with respect.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service department sucks
made appointment a month in advance to get my car service..Bachman service department sucks! no reason to make an appointment your car will sat on the lot for days before they even look at it..No shuttle bus,can't provide information on when your car will be look at. I won't be going back
- Customer service 1.0
- Buying process 3.0
- Quality of repair 3.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Collision Repair bad service
Had to have repair done on my 2017 Honda Accord my car has been in repair for over 3 months this freaking ridiculous I call and the guy jack keeps telling they waiting on parts then keeps lying to me saying we should have your car ready this day we’ll the day come and my car is still not ready I been paying out of pocket for over 2 months with this rental car only to keep getting disappointed from Bachman collision center I will never never have my car repaired there again they don’t call to give updates once a week like they said bad service all around haven’t seen my car in over 3 months
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Chris Kendall was amazing and helped me leave with the...
Chris Kendall was amazing and helped me leave with the perfect vehicle. Chris texted and worked with me over the phone to help me find a vehicle and then kept me in the loop until he found exactly what I wanted. After arriving at the dealership, I was unimpressed with the vehicle and started losing faith. Chris stuck with me and then provided me with the perfect vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car