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Bachman Chevrolet

(1,204 reviews)
Visit Bachman Chevrolet
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm Closed
Sunday Closed Closed
2015 state dealer award
View 6 awards
2015 state dealer award 2013 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (855) 371-6201 (855) 371-6201
Used (866) 678-5708 (866) 678-5708
Service (866) 632-6894 (866) 632-6894

Reviews

(1,204 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bachman Chevrolet from DealerRater.

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Excellent Service Always

Had my 2015 Silverado Crew Cab normal maintenance performed 9/1/22. Service was great as always. Staff is always friendly and helpful. I have purchased several vehicles here and always come back here for all my service needs. Well done!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the 5 star review Roger! We are happy to help with your vehicle needs.

Conrad in Service department.

Great service department! Have taken my cars in several times, for New tires, oil changes, etc. Ask for Conrad in the service department. He will make sure his team takes care of the issue. Will keep coming back for any maintenance needed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Leo, thank you for the kind words about Conrad! we are happy to help with your vehicle needs!

Best Out of State Car Purchase!!!

I have never purchased a car out of state. So I was a little leery of the whole process. However Dakota Welbourn made the whole process an enjoyable experience. He kept me updated on the status of my car sale via text and responded quickly to any questions or concerns. My husband and I were scheduled to pick up my new C8 Corvette on 8/6/2022 between 10 and 11:30 AM. However during our travel from Georgia to Kentucky, our water hose and radiator burst, leaving us stranded in Tennessee. I texted Dakota and made him aware of our situation. He was very understanding and told us the dealership didn’t close until 6 PM. By the time the repairs were done, I knew we weren’t going to make it by 6 PM. My heart sank and I feared I would have to wait until the following Monday to pick up my car. However I texted Dakota and asked if he would wait for us. He was so gracious and told me that he would make it work so that I could pick up my car after hours. He had the finance department send me my paperwork via email and I signed them while riding to Kentucky. I was so elated and impressed with his superb customer service. When we arrived at 6:20 PM, Dakota greeted us with keys in hand and he had my beautiful 2023 C8 Corvette sitting out front. I can’t thank Dakota enough for making this happen for me. What a wonderful car buying experience this has been. He was transparent throughout the whole process with no hidden surprises at the end. If you’re ever in the market for buying car, I highly recommend that you ask for Dakota. He is a top tier asset to the Bachman Chevrolet team and I enjoyed having him as my salesman!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Poor Service

Worst experience I?ve ever had, and no one seemed to care. Took my truck in the day before for a 7:30 AM appointment on the following day. The work wasn?t done when promised and I had to wait another day. When I picked my truck up 2 days later, the radio wasn?t working and the screen in the dash was still scrambled. When I went back to the Service Desk I was told I needed to speak to my representative. I waited for awhile and some asked me who I was waiting on and was told that representative wasn?t there. I explained what was going on with my truck and was told I would have to leave it overnight again since the mechanics were gone for the day.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Very courteous and finished much quicker than expected

Very courteous and finished much quicker than expected and cost less than expected. Everyone was extremely helpful and friendly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for the 5 star review and for the kind words!

As a returning customer to Bachman only this time to sell

As a returning customer to Bachman only this time to sell my vehicle. Dan Daponte gave new meaning to loyalty, compassion, respect and honesty while working out the details of purchasing my vehicle. He is #1 in my books. A world class dealership with world class employees. Thank you Debra Y

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

We appreciate your loyalty and the 5 star review! Dan has been on our team for a long time now and we are happy to have him!

Good work, exhausting wait

Other than a 3 hour wait for an oil change with prior appointment, everything was good.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I just bought my 4th car from Bachman.

I just bought my 4th car from Bachman. I have been happy with their sales and service. Jeff Smith in sales is great to work with. . My big complaint is they sit on the paperwork to get plates and registration. Thanks!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you Joe for the 5 star review. We appreciate you working with us for the kind words about Jeff Smith!

Consumer response

You're welcome

The salesman was great finance individuals very

The salesman was great finance individuals very disappointed would not assist with my concerns or problem.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for bringing this to our attention. We would love to learn more about your experience. Please reach out to me so we can set up a call. Creed Fowler - General Sales Manager - jfowler@bachmanautogroup.com

New Tahoe

Doug Bowman is the greatest, easy to deal with & always willing to return your calls. Steve Farmer is also a good one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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