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Kerry Toyota

(1,909 reviews)
Visit Kerry Toyota
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–2:00pm
Sunday 12:00pm–5:00pm Closed
2023 consumer dealer award
View 1 awards
2023 consumer dealer award
New (888) 539-2864 (888) 539-2864
Used (888) 540-6591 (888) 540-6591
Service (888) 443-0916 (888) 443-0916

Reviews

(1,909 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kerry Toyota from DealerRater.

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Very nice people quotes were reasonable had courtesy van

Very nice people quotes were reasonable had courtesy van which was very helpful good dealer

Rating breakdown (out of 5):
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  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank You Jay for this wonderful review!

Consumer response

Yoe are welcome keep up the good customer relations.

Outstanding service!

Outstanding service!!! Quick and very friendly staff,comfortable environment while you wait. Thank you so much 😊

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Terry S, thank you so much for the positive review! We sincerely value your business and look forward to your next visit!

This was my first Toyota purchase and was extremely

This was my first Toyota purchase and was extremely surprised with the professionalism that is on display at Kerry Toyota unlike the dealerships in Lexington KY. Sam Berkshire, my sales specialist greeted me and answered every question that I had and helped me purchase a Tacoma without any pressure. Elvis Knezic, the new car manager was great to work with and helped close the deals to my satisfaction. Jake Jackson the finance manager explained everything throughly and offered several packages without pressuring me to purchase any of the offered packages. Each one of them were professional, friendly and knowledgeable making my purchase uneventful with no hidden surprises leaving me feeling I made a wise choice buying a Tacoma from Kerry Toyota. To all central Kentuckians you will not be disappointed in driving a few miles to Kerry Toyota and buying a Toyota from from a dealership that values you and your time.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

mitch340, we are very happy we could provide you with a positive experience! Thank You for this great review and Congratulations!

Personal polite and friendly We felt like we weren’t

Personal polite and friendly We felt like we weren’t just a number. Greg was very nice

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Bob, thank you so much for the positive review! We sincerely value your business and look forward to your next visit!

I was from out of town and had a check engine light

I was from out of town and had a check engine light requiring repair. I was able to get an early appointment next day as well as a rental car. Great communication, car fixed as soon as part was available. I never missed any work. Awesome

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

outpostmarine, We're so happy we were able to help you out! Thank You for this great review.

Good service and friendly, helpful staff.

Good service and friendly, helpful staff. Comfortable waiting areas and Wi-Fi available. Explained everything I needed to know about my car.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

DEBSTER29, thank you for your kind words and this wonderful review!

I have dealt with the Kerry Auto group since 2001.

I have dealt with the Kerry Auto group since 2001. Have had nothing but positive experiences. After loving FOUR Hyundai vehicles, I thought it was time for a change. Our experience with Kerry Toyota was great! Thanks, Ryan Richardson!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Col. Lamb, thank you for sharing your positive experience! Congratulations!

Always reasonable and not too pricey.

Always reasonable and not too pricey. Service guy rally nice and explained it all. Cat ready when he said it would be.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank You for this wonderful review!

Well organized clean and comfortable.

Well organized clean and comfortable. Knowledgeable staff. Great cars are fair prices I recommend them to anyone

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

shorner0615, Thank You for this wonderful review and recommendation!

Friendly staff.

Friendly staff. Very accommodating. Would definitely recommend to family and friends. I'll be back for sure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

hurdjacqueline, Thank You for this recommendation and this great review!