Reviews
Yellow is my favorite!
Second time I have purchased from your dealership...always courteous...always attentive, very knowledgeable and accommodating. You had the car I wanted and made me a happy customer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Phenomenal Experience! Thank you!
Steve is extremely easy to work with, and he’s well versed and educated in his line of work. From start to finish, the financial documentation process, was quick, easy and efficient - I appreciate it, Brother! Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Highly Recommended
We highly recommend Keith who was very helpful from the very beginning of our transaction. He took a personalized video of my vehicle just for me since I was out of state. And he even delivered my vehicle personally.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Purchased new car games
AMAZING!!! The staff, especially Nate, were very friendly and welcoming. All my questions and concerns were answered diligently. I will definitely recommend Nate to friends and family shopping for vehicles.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Experience on a surprise purchase
I had been researching vehicles on CarFox. I sent online requests from the site to Mike Albert, Jeff Wyler, Jake Sweeney, Premier Auto Group and an unidentified seller. I heard back within the hour from Tommy Miller. By the next day I had actually only heard a response from ONE OTHER of the dealerships I had emailed requesting information. That in itself was aggravating. Tommy and I spoke on four different occasions between his initial email response to my request. He rescheduled an appointment for me to be able to come in on Wednesday night since I had obligations for the remainder of the week. Tommy was still with a customer when I got there. Tim was able to take over with the information that Tommy and I had already discussed. The car I came to see was with a buyer on a final inspection. Tim came up with other options based on my requirements. Tim was very straight forward with what I would be able to get based on my trade and the payment amount and term that I wanted. I had driven to Fort Thomas from my home in the Maineville area based on my conversations with Tommy over the phone. The car I ended up purchasing they drove to Jeff Wyler in Eastgate to get for me. Everyone was very pleasant and efficient. The waiting area was also comfortable and easy to do work from. I would recommend this team to anyone looking to purchase a vehicle - keep in mind that the entire Jeff Wyler inventory at any location is also available to this team. Thanks guys!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience at Jeff Wyler
My salesman was Tommy Miller and he not only understood my horrible situation but set me up in a car immediately when I totaled my previous vehicle. And managed to get me in my ideal vehicle in my price range even though it didn’t seem possible at first. And even though there’s a hold on my insurance refund check they let me get out of the pricy rental I had and for that im extremely thankful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Traded in and purchased
I worked with Tommy and with Steve. Both worked very hard to get us the vehicle we wanted. Tommy went to the boss on our behalf to increase our trade in value that helped us close the deal.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great Customer Service
Keith was very patient with us and ultimately worked out a great deal for a new Jeep! He was very open to questions and took his time to explain everything to us. I appreciate his help throughout my first new car venture!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience buying a car
My husband and I recently bought a new car here and I would definitely recommend this dealership. The salesman we worked with was friendly and informative. He took the time to show us multiple cars and answer lots of questions. When we got to the buying part, he kept things moving quickly and worked with us to get a deal we were happy with. The finance manager was also extremely helpful and efficient.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent buying experience
This was the Only dealership that would help us get out of our lease. Very quick purchase. Salesman was great as well. Made it all work out.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car