Jeff Wyler Ft. Thomas

If I could give them zero stars I would. This dealership has been the absolute worst in terms of financing, selling, and all around communication. They act like they will take care of everything for you, yet forget about you once they take your money. I recently purchased a car from Jason Baker and he assured me that the financing would be easy, however, after I left the dealership with the car, the following MONTH was absolute xxxx. Apparently they DIDN'T finance my car and constantly messaged me demanding specific items otherwise they would come take the car. THEY THREATENED ME MULTIPLE TIMES WITH THIS. Once we finally got things going in the right direction and I had paid the first monthly payment, they mailed me a letter saying that they refused my request, however, the bank showed everything fine. These people have no clue what they're doing and I would never want anyone else to go through this horrible business.

Ed helped us out and everyone we encountered through the process was great. I highly recommend dropping by to talk to these guys. This was our first Jeep purchase here, we’ve purchased before from another dealer in the area but went out of the way to come here. Go see Ed, great guy!

Reading through other reviews, and I agree with the fact they played some games with online pricing but this is not surprising in a sales environment. Anyway, Ed helped us out and everyone we encountered through the process was great. I highly recommend dropping by to talk to these guys. This was our first Jeep purchase here, we’ve purchased before from another dealer in the area but went out of the way to come here. Go see Ed, great guy!

I would give 0 stars if i could. Worst experience ever. Crooked manager who lies and deceives so they can make more money off you. I went in to buy a car that was 3 times less than what i was already pre- approved for through my bank. Since my pre approval terms stated i had to get a vehicle under 100k in miles and the car i was purchasing had 102k the bank needed to look at loan then arrange how the financing would change. Instead of them calling my bank with the pre approval letter and letting them handle it, they convinced me that they needed to run my credit again.( THIS IS A COMPLETE LIE) They then come back with a higher rate than what my bank had approved me for. When i asked countless times to explain they just this is how we have to do it. On top off all that they had the audacity to tell me I HAD to buy one of their inspection packages for $299. Last i checked i dont have to buy anything extra than what i come there for, which was the car!! The manager come across cocky like he makes that decision. Well he was wrong again cause i made that decision. You cannot force anyone to purchase anything extra. He wanted to act like he could make me buy it. I did purchase the vehicle, which i wish i wouldn't have now because they manipulated me to make more money off my purchase. I wouldn't recommend anyone ever buy anything again from this dealership. I hope someone higher than the manger there would contact me and i would love to explain what a dirty, lying, deceiving business is being run there. The managers there were pathetic!!!

They got me in and out. Gave me a great deal. I would definitely recommend this to friends and I’ll be going back in the future 😊

We were able to purchase a used car. The salesperson was courteous, the facility was clean. We had to return to fulfill the promise of having the car cleaned.

Was excited about purchasing a vehicle and the process went smooth until Jason Baker called and said that he could get me a Jeep for a little over $27,000. I asked him if I qualified for the rebates and deals that were going on and he told me that he would have no problem getting me approved with the deals. Long story short, he did not hold up on his end of the deal and was trying to get me the Jeep for basically the full MSRP. I have emailed him twice since then and have not received a response. If it wasn’t going to work out, why not inform me of that? Why just stop replying altogether? Would definitely not recommend going to him for a car.

Fair and honest dealer. We had a very pleasant buying experience. Friendly sales team. No high pressure sales tactics. Easy and convenient access to dealership from interstate.

Internet pricing FAKE. They will say every one else is doing it otherwise they don't get calls!!! Pricing has deductions that you in ALL likelihood will NOT be eligible to receive.

I visited the lot because I seen a car online priced that I was interested in. Get there test drive and they try to sell me the car 2000 more then the online price! I was leaving and they agreed to let me have it for the internet price. I was offered an extended warranty, gap insurance, and (Wyler care told salesman didn’t want) was on my purchase documents. This was during Covid restrictions so I wasn’t allowed in dealership to sign documents a rushed signing outside .....wait for my documents to be emailed. I called to check on my extended warranty contract wondering what I would present to a dealership service department for them to tell me it was canceled by this dealership 2 days after my purchase!!!!!! It was clearly in my purchase documents.... livid is a understatement! Makes me think they canceled my warranty 2700 to get the 2000 more they wanted to charge me for the sale! Warranty company said it had to be canceled by someone in the finance department!