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Acura of Columbus

(3,164 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 2:30pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:30am–6:00pm
Tuesday 8:00am–7:00pm 7:30am–6:00pm
Wednesday 8:00am–7:00pm 7:30am–6:00pm
Thursday 8:00am–7:00pm 7:30am–6:00pm
Friday 8:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–2:30pm
Sunday Closed Closed
2025 state dealer award
View 20 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2016 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (866) 634-8538 (866) 634-8538
Used (866) 656-0430 (866) 656-0430
Service (866) 883-8703 (866) 883-8703

Reviews

(3,164 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Acura of Columbus from DealerRater.

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Always enjoy working with Mike Shay.

Always enjoy working with Mike Shay. Have purchased many vehicles from him and he is always upfront and professional.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Very nice - glad Mike can help. We appreciate your trust! Thanks for being our customer. - John Connelly Owner/Acura Columbus

They have good service, nice people and finished me on

They have good service, nice people and finished me on time, my visit went so smooth!

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  • Overall experience 5.0
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  • Came in for service or repair
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Dealer response

Glad it went smooth! Thanks for taking the time to write. Have a good weekend. - John Connelly Owner/Acura Columbus

I have been searching for a new vehicle for several

I have been searching for a new vehicle for several months but was apprehensive about interacting with a dealer’s salesperson. Upon viewing Acura Columbus online, I was contacted via text by Hunter Adams, and we began communicating. I had several inquiries regarding the available vehicles, and Hunter promptly provided answers. For instance, when I asked about the exact shade of color for a brown interior, he captured a video to address my question. Throughout the week of interactions, he provided pricing information that convinced me to make the 2-hour drive to finalize my purchase. I am highly satisfied with the entire process. At no point did I feel pressured or “handled”. Hunter was very personable, knowledgeable, and committed to assisting me in finding the exact vehicle I desired at a fair price.

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  • Overall experience 5.0
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  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Very nice! Thanks for taking the time to write about your experience with Hunter and our store. We are thankful for the opportunity. Thanks, John Connelly Owner/Acura Columbus

The sales person was great to work with and returned

The sales person was great to work with and returned texts quickly. The show room was very clean and the people was great to work with.

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Thank you very much for the opportunity! Glad Hunter and Sam could help. Appreciate the kind words. Thanks, John Connelly Owner/Acura Columbus

Very impressed with the start to finish experience we had

Very impressed with the start to finish experience we had at Acura Columbus. From the beginning of the buying process through the end was streamlined and efficient. From our sales specialist Matthew to Jonathan on the finance team we knew we were in the right place with the right car for our needs. 10/10 would recommend this dealership!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for such a great recommendation - we appreciate it! I am glad that Matt and Jon could help. Thanks for taking the time to write. - John Connelly Owner/Acura Columbus

This was a very straightforward transaction.

This was a very straightforward transaction. The people at this dealership were very easy to talk with and made it easy to come to a deal.

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Love to read it was easy - exactly what we want. Enjoy your Lexus and thank you! - John Connelly Owner/Acura Columbus

John, the financial representative, ensured a comfortable

John, the financial representative, ensured a comfortable and smooth experience during what could have been a stressful process. He was thorough in the reviewing and signing forms, clearly explaining each step in understandable terms. He provided information about the process and respected our need for time and privacy to discuss the matters. John is an asset to Acura, and customers are indeed fortunate to have him as their financial agent.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Fantastic - love to read this! Very nice. Thanks for taking the time to write. - John Connelly Owner/Acura Columbus

Amazing Salesman.

Amazing Salesman. Very informative and knowledgeable. Made the whole sales experience seamless and smooth. Will definitely be back to Steve in the future.

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  • Overall experience 5.0
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Dealer response

Seamless and smooth - I like it! I am glad that Steve was able to help. I appreciate you taking the time to write. Thanks, John Connelly Owner/Acura Columbus

Steve and Tom ar Acura have been great to work with.

Steve and Tom ar Acura have been great to work with. They are honest about their product and kind in their sales approach. This is our third vehicle we’ve purchased here and we plan to buy again in the near future.

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  • Overall experience 5.0
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  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you 3x over! Glad that Steve and Tom were able to help. We appreciate your trust. Thanks, John Connelly Owner/Acura Columbus

I contacted the dealership via phone and text due to

I contacted the dealership via phone and text due to living an hour away. Francesco had exactly what I wanted ready for me when I got there and made the car buying process very easy. Everyone was very friendly and helpful, and the finance department made sure to get me the best rate!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for writing Abbie - we appreciate it! Glad to know that Francesco, Steve, Ian and Tom made it easy - thanks for the opportunity! - John Connelly Owner/Acura Columbus