Reviews
Efficient, friendly service.
Efficient, friendly service. No surprises. Nice waiting room. They complete the work ahead of schedule
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very nice - thank you! We appreciate it. Glad the visit went well. - John Connelly Owner/Acura Columbus
Have purchased several Acura MDX vehicles at this
Have purchased several Acura MDX vehicles at this dealership. Always very pleased with outcome. My salesman, Steve Ault has always been a pleasure to deal with and Clayton in service has always taken care of service issues. Thanks Guys!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! I am glad Steve and Clay have been able to help. Enjoy the new MDX! We appreciate you taking the time to write. Thanks, John Connelly Owner/Acura Columbus
Keep up the good work!
Follow up to original review on 1/31/25.
Follow up to original review on 1/31/25. The dealership has since made right my concerns and have addressed them with the sales team. The service department also went above and beyond when I dropped it off for detailing. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I appreciate you giving us the chance to make up for our mistakes - thank you very much. Enjoy the new car! - John Connelly Owner/Acura Columbus
Thank you for the service!
Thank you for the service!! The service center is always very efficient and friendly. Just wish the car wash wasn’t always broken.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Me too. The pipes bursting was not a great day. Glad we could service your car though. Thanks for writing. - John Connelly Owner/Acura Columbus
Very good!
Very good! Clayton was super and kept me informed while my mdx was in the shop.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good news! I am glad Clay could help. Thanks, John Connelly Owner/Acura Columbus
The use of Lyft was amazing.
The use of Lyft was amazing. It helped plan our day with the car in the shop.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Glad the ride helped! Thanks for taking the time to write. - John Connelly Owner/Acura Columbus
Acura Columbus is the best dealership that I have dealt
Acura Columbus is the best dealership that I have dealt especially when it comes to making sure the customer is happy, well taken care of and completely satisfied with their purchase. No high pressure sales tactics just genuine customer service which is very refreshing! They did what needed to be done to make sure I was comfortable with my purchase and I appreciate it! I would definitely recommend them to my family and friends.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you! Your recommendation means a lot. Enjoy your new car. - John Connelly Owner/Acura Columbus
We appreciated the respect and professionalism of yor
We appreciated the respect and professionalism of yor establishment. Vaughn was wonderful to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I am glad Vaughn could help — thanks for the opportunity! - John Connelly Owner/Acura Columbus
The service department is the best.
The service department is the best. Everyone is super helpful and very professional. The staff is knowledgeable, friendly and experts in their field.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
So nice - thank you! Thanks for taking the time to write - we appreciate it! - John Connelly Owner/Acura Columbus
Vaughn was wonderful to work with.
Vaughn was wonderful to work with. He is exceptional as a salesperson and made the car buying experience easy. I would highly recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Agreed on Vaughn! Glad it was easy - that is super important. Thanks for the opportunity. - John Connelly Owner/Acura Columbus