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Acura of Columbus

(3,165 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:00am–7:00pm 7:30am–6:00pm
Tuesday 8:00am–7:00pm 7:30am–6:00pm
Wednesday 8:00am–7:00pm 7:30am–6:00pm
Thursday 8:00am–7:00pm 7:30am–6:00pm
Friday 8:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–2:30pm
Sunday Closed Closed
2025 state dealer award
View 20 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2016 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (866) 634-8538 (866) 634-8538
Used (866) 656-0430 (866) 656-0430
Service (866) 883-8703 (866) 883-8703

Reviews

(3,165 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Acura of Columbus from DealerRater.

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The best Acura dealership in the area, outstanding

The best Acura dealership in the area, outstanding service by Clayton and his team, always being proactive resourceful to keep our cars in perfect condition.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thanks for the very kind words! I am glad Clay and the team could help. Thanks, John Connelly Owner/Acura Columbus

This was my first time actually dropping off my vehicle

This was my first time actually dropping off my vehicle for service usually I use your concierge service. I will say the signage for the service department was not very clear. I’m used to the service center where you pull up to the doors and drive in. I was rather confused of how the process worked. There didn’t seem to be adequate signage. On top of the lot being very congested. The rest of the process went well. Clayton was very helpful and informative.

Rating breakdown (out of 5):
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thanks - we will do a sign audit and re-evaluate our drive-in service process. I appreciate you taking the time to write! - John Connelly Owner/Acura Columbus

Outstanding Customer Service!

Outstanding Customer Service! Best accurate dealership I have ever been to! I highly recommend their service department. Everyone is so nice and efficient. .

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thanks for your kind words! I am glad Todd and Laural could help. - John Connelly Owner/Acura Columbus

The staff greeted me, as I pulled up, directed me to the

The staff greeted me, as I pulled up, directed me to the service counter and they took care of me efficiently. Very courteous.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Glad all went well - thanks for taking the time to write! Thanks, John Connelly Owner/Acura Columbus

Very pleased with service, able to have it fixed quickly,

Very pleased with service, able to have it fixed quickly, within 24 hours our vehicle was back in our garage! The only problem we have is one girl in service that is not very accommodating, however, I do not know her name. Thankfully, I worked with Clay and he is top-notch! Very willing to help, And very accommodating! Thankfully, because there weren’t any courtesy cars, they were willing to come pick up our vehicle and bring it back.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you - glad you got your car back quickly. Glad Clay and the team could help. - John Connelly Owner/Acura Columbus

Great to work with, had the car clean and ready to go

Great to work with, had the car clean and ready to go when we arrived.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Glad Matt had it all set for you - thanks for the opportunity! - John Connelly Owner/Acura Columbus

Outstanding service, very well satisfied; Qiuite

Outstanding service, very well satisfied; Qiuite impressed by all services & with your staff. I will be back

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
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Dealer response

Good news! Thanks for writing. Will be very glad to have you back. Thanks, John Connelly Owner/Acura Columbus

I purchase cars from this dealership because of the

I purchase cars from this dealership because of the service department. Their service is outstanding and very convenient. As long as Acura makes cars and Columbus Acura is in business, I will purchase cars from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

So nice! Made my day. Thank you. I shared with all at work. Have a good weekend! - John Connelly Owner/Acura Columbus

First time visiting and was impressed with facility.

First time visiting and was impressed with facility. Clean and comfortable. Low pressure and professional personnel. Made a test drive and purchase within two hours.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Excellent! Glad low pressure and comfortable and a quick transaction. Smooth and easy is what we want. Thanks, John Connelly Owner/Acura Columbus

We have been service customers of the dealership for the

We have been service customers of the dealership for the last eight years and have been extremely happy with the customer support, communication, and cleanliness of the dealership. We just bought a new MDX from the dealership and it's because of our previous interactions with the staff and support Crew.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Love this review!! Thank you!! This is exactly what we want to read — it means everything especially considering it was over 8 years. Thanks, John Connelly Owner/Acura Columbus