Reviews
The best Acura dealership in the area, outstanding
The best Acura dealership in the area, outstanding service by Clayton and his team, always being proactive resourceful to keep our cars in perfect condition.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the very kind words! I am glad Clay and the team could help. Thanks, John Connelly Owner/Acura Columbus
This was my first time actually dropping off my vehicle
This was my first time actually dropping off my vehicle for service usually I use your concierge service. I will say the signage for the service department was not very clear. I’m used to the service center where you pull up to the doors and drive in. I was rather confused of how the process worked. There didn’t seem to be adequate signage. On top of the lot being very congested. The rest of the process went well. Clayton was very helpful and informative.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks - we will do a sign audit and re-evaluate our drive-in service process. I appreciate you taking the time to write! - John Connelly Owner/Acura Columbus
Outstanding Customer Service!
Outstanding Customer Service! Best accurate dealership I have ever been to! I highly recommend their service department. Everyone is so nice and efficient. .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your kind words! I am glad Todd and Laural could help. - John Connelly Owner/Acura Columbus
The staff greeted me, as I pulled up, directed me to the
The staff greeted me, as I pulled up, directed me to the service counter and they took care of me efficiently. Very courteous.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Glad all went well - thanks for taking the time to write! Thanks, John Connelly Owner/Acura Columbus
Very pleased with service, able to have it fixed quickly,
Very pleased with service, able to have it fixed quickly, within 24 hours our vehicle was back in our garage! The only problem we have is one girl in service that is not very accommodating, however, I do not know her name. Thankfully, I worked with Clay and he is top-notch! Very willing to help, And very accommodating! Thankfully, because there weren’t any courtesy cars, they were willing to come pick up our vehicle and bring it back.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you - glad you got your car back quickly. Glad Clay and the team could help. - John Connelly Owner/Acura Columbus
Great to work with, had the car clean and ready to go
Great to work with, had the car clean and ready to go when we arrived.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Glad Matt had it all set for you - thanks for the opportunity! - John Connelly Owner/Acura Columbus
Outstanding service, very well satisfied; Qiuite
Outstanding service, very well satisfied; Qiuite impressed by all services & with your staff. I will be back
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good news! Thanks for writing. Will be very glad to have you back. Thanks, John Connelly Owner/Acura Columbus
I purchase cars from this dealership because of the
I purchase cars from this dealership because of the service department. Their service is outstanding and very convenient. As long as Acura makes cars and Columbus Acura is in business, I will purchase cars from them.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
So nice! Made my day. Thank you. I shared with all at work. Have a good weekend! - John Connelly Owner/Acura Columbus
First time visiting and was impressed with facility.
First time visiting and was impressed with facility. Clean and comfortable. Low pressure and professional personnel. Made a test drive and purchase within two hours.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent! Glad low pressure and comfortable and a quick transaction. Smooth and easy is what we want. Thanks, John Connelly Owner/Acura Columbus
We have been service customers of the dealership for the
We have been service customers of the dealership for the last eight years and have been extremely happy with the customer support, communication, and cleanliness of the dealership. We just bought a new MDX from the dealership and it's because of our previous interactions with the staff and support Crew.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Love this review!! Thank you!! This is exactly what we want to read — it means everything especially considering it was over 8 years. Thanks, John Connelly Owner/Acura Columbus